impala12's profile

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Sun, Mar 22, 2020 7:00 PM

Amazon Prime won't play certain shows

I'm a Prime Member. Usually no problem with finding shows on Prime until I asked for the series A French Village. It comes up under MHz Networks and every episode costs. If I look on my laptop it is free and it is free on my phone.

 

I did reset the TV. Suggestions?

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MNtundraRET

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4.3K Messages

1 y ago

That looks like an Amazon problem. Have you checked with them?

 

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Again

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25.5K Messages

1 y ago


@impala12 wrote:

I'm a Prime Member. Usually no problem with finding shows on Prime until I asked for the series A French Village. It comes up under MHz Networks and every episode costs. If I look on my laptop it is free and it is free on my phone.

 

I did reset the TV. Suggestions?


Seasons 1, 3-4 are included with Prime; everything else would have to be subscription.

 

Definitely an Amazon Prime issue and not a Comcast issue, as @MNtundraRET said.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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