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user_extsox
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Wednesday, March 12th, 2025 4:51 PM

ABC on Demand Latest Will Trent

The Will Trent and The Rookie are on demand for 3/11/2025 however all you get it a blank screen for both.  Rest of Demand works fine

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Updated 

13 days ago

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Kurts34

New Poster

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3 Messages

15 days ago

I am seeing the same for ABC, I tried "Shifting Gears" and General Hospital", just a black screen.

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XfinityEmilyB

Official Employee

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1.9K Messages

@Kurts34 Thank you for taking time out of your day to report the On Demand content that wasn't being delivered successfully. It appears to be working at this time. What are you seeing on your side when you try to watch "Shifting Gears" and "General Hospital" at this time? 

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13 days ago

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XfinityDena

Official Employee

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3K Messages

15 days ago

I am sorry to hear you are getting a blank screen for these OnDemand shows. @user_extsox I want to make sure we are respecting your time and not repeat the steps you have taken previously. What additional troubleshooting steps have you taken? 

 

I also wanted to make sure you are aware that any time you need to troubleshoot our Xfinity app can assist you step by step. It is not just to pay your bill or to get notifications about interruptions. To learn how to troubleshoot in the future you can follow the link: https://www.xfinity.com/support/articles/my-account-app-mobile-troubleshooting . Honestly, it is the best app to date that we offer and super easy to use for all of your account needs! 

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