5 Messages
ABC on Demand Latest Will Trent
The Will Trent and The Rookie are on demand for 3/11/2025 however all you get it a blank screen for both. Rest of Demand works fine
5 Messages
The Will Trent and The Rookie are on demand for 3/11/2025 however all you get it a blank screen for both. Rest of Demand works fine
Kurts34
New Poster
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3 Messages
3 months ago
I am seeing the same for ABC, I tried "Shifting Gears" and General Hospital", just a black screen.
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XfinityDena
Official Employee
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3.3K Messages
3 months ago
I am sorry to hear you are getting a blank screen for these OnDemand shows. @user_extsox I want to make sure we are respecting your time and not repeat the steps you have taken previously. What additional troubleshooting steps have you taken?
I also wanted to make sure you are aware that any time you need to troubleshoot our Xfinity app can assist you step by step. It is not just to pay your bill or to get notifications about interruptions. To learn how to troubleshoot in the future you can follow the link: https://www.xfinity.com/support/articles/my-account-app-mobile-troubleshooting . Honestly, it is the best app to date that we offer and super easy to use for all of your account needs!
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BSchultz904
Visitor
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2 Messages
1 month ago
It’s not our equipment you [EDITED: Inappropriate], it’s whatever problem happens when uploading or downloading the ABC SHOWS during your update processes. In March I had the same problem with Will Trent and The Rookie. Yesterday I had trouble with Paradise. Today again Will Trent and The Rookie. The prior week’s episodes play fine. Resetting our boxes doesn’t help.
(edited)
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user_pcwscm
Visitor
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1 Message
30 days ago
Has anyone found a solution to this ongoing problem?
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oldnjguy49
Visitor
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2 Messages
30 days ago
could not get this weeks (april28th) will trent either. got earlier versions. even restarted the box. It is a Comcast problem. not sure about today (5/1) really unreliable service sometimes. No problem getting the bill though.....
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