Regular Visitor
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9 Messages
Xfinity remote won’t work volume
New Phillips smart tv can’t program volume or turn on and off every thing else works tryed new remote same thing no problem before with old tv don’t know what to do
Regular Visitor
•
9 Messages
New Phillips smart tv can’t program volume or turn on and off every thing else works tryed new remote same thing no problem before with old tv don’t know what to do
XfinityJustinM
Official Employee
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735 Messages
11 months ago
Hi @bikermikey, I hope you are still enjoying the new tv! I will place an article below that has detailed instructions on the pairing process, it even includes a video.
Pair and program your Xfinity Voice Remote
Please let me know if that got you over the hump.👍
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