Contributor
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24 Messages
TV connecting failure
Anyone else having a problem with their cable TV connecting? This is the second day our TV is not connecting. Yesterday there was a problem with Xfinity. I'm checking to see if anyone else is having a reoccurring issue .
XfinityAirelle
Official Employee
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3.5K Messages
3 months ago
@GAT1
We have already responded to your private message, however, we can troubleshoot here until it is necessary to go back to private messaging.
Can you tell us if you are getting an error message or code?
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EG
Expert
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121.3K Messages
3 months ago
@GAT1 @XfinityAirelle
Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.
Please see this post about direct messaging the support team;
https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478
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