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GAT1
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Wednesday, June 10th, 2026 4:00 PM

TV connecting failure

Anyone else having a problem with their cable TV connecting?   This is the second day our TV is not connecting.   Yesterday there was a problem with Xfinity.   I'm checking to see if anyone else is having a reoccurring issue . 

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1 hour ago

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XfinityAirelle

Official Employee

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3.3K Messages

1 hour ago

@GAT1 

 

We have already responded to your private message, however, we can troubleshoot here until it is necessary to go back to private messaging. 

 

Can you tell us if you are getting an error message or code? 

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GAT1

Contributor

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24 Messages

Somehow you guys must have known what was up.   Xfinity did a remote reboot for the TV and it is now working.

So if it's working,  I'm not going to mess with it !   

Thanks anyway.

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1 hour ago

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XfinityAirelle

Official Employee

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3.3K Messages

@GAT1

Awesome news! We will go ahead and get this closed. In the event you need assistance in the future, please create a new post. We hope you take care and bye for now! 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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