Tivo box stopped working, no channels.

I dropped Xfinity internet about a month ago, about that same time my Tivo box, with a Cablecard in it stopped working.As it turns out , canceling Xfinity internet  also stops my Tivo box  and I was told by both a customer service rep on the phone and an on site tech that , Xfinity does not support Tivo boxes, and will likely  stop all cable line connect boxes, for wireless boxes served from their internet service. You still need to pay the monthly tv plan, plus an additional $15 monthly fee for each box you rent.

Ok, so you dropped internet and kept the TV service? 

We can actually push signals to wired boxes whether you have internet or not @mcndc.

We should be able to push an account refresh for you, though you are correct, cable cards are technically no longer supported.  

If you'd like us to see if we can do this for you send us a Direct Message with your full name and complete service address, and we can see if we can get it active for you again. 

How to Send Us a Direct Message*:
(*Note: Never send a direct message to us unless requested by us.)

1. Click "Sign In" if necessary.
2. Click the "Direct Messaging" icon or visit Xfinity Direct Messaging.
3. Click the "New message" (pencil and paper) icon.
4. In the "To:" line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. An "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it.

Click Here For an example of how to send us a Direct Message.

@mcndc​ I resolved my problem by taking my Tivo box to an Xfinity store.  I was told the Tivo box cablecard will no longer work,  so I added a $15 Xfinity box to my account for now. If I find another Tv company that serves my area and has a plan with the channels I want for less money, i will consider switching ar that time