startup screen

---

@Kamchatka12 wrote:

My startup screen says 

 

                                                       WELCOME

     Connecting to your entertainment experience

 

                               0      0     0

 

This screen never changes.  Never happened before.  What do I do to get to video.?

Audio works fine, just no picture

---

Did you call the activation phone number given with the setup kit?  Calling works better than activating on the Internet site. They will walk you through set-up and can trouble shoot what is happening.

Try unplugging the cable-box, plug back in, and wait about 15 minutes before turning it on again.