Jolopezz's profile

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2 Messages

Sun, Nov 8, 2020 3:00 PM

Screen ratio changed

The screen ratio changed and i dont find causes... Isnt on the tv... The cable box is cisco rng150n

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MNtundraRET

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4.3K Messages

7 m ago


@Jolopezz wrote:
The screen ratio changed and i dont find causes... Isnt on the tv... The cable box is cisco rng150n

Have you unplugged to box for over one minute, and plugged it back in to reset it? Have you checked under settings to pick correct screen size?

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New Poster

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2 Messages

7 m ago

I didt and still looking the same ratio
Thanks a lot
MNtundraRET

Expert

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4.3K Messages

7 m ago

I have a Cisco RNG150N box. By any chance are you talking about the ON DEMAND screen being blown up larger than what fits the screen? My screen there does not properly show the lowest item on that screen. I only see the top of the selection but no typing. Although; if I click there it opens the selection ok.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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