robhshelton's profile

New Poster

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1 Message

Thu, Jun 18, 2020 7:00 AM

Replace Remote

I need a replacement remote for my set top box, but my nearest center is in a different state. How do I order one?

Responses

MNtundraRET

Expert

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4.3K Messages

1 y ago

Just call the Comcast number found on your monthly statement or setup kit that came with your boxes. They will ship you one.

New Poster

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1 Message

1 y ago

we've ordered 3 replacement remotes as ours broke. but everytime we received one. its the wrong remote!! please help
MNtundraRET

Expert

 • 

4.3K Messages

1 y ago


@Fitz317 wrote:
we've ordered 3 replacement remotes as ours broke. but everytime we received one. its the wrong remote!! please help

Did you tell them which remote you wanted?

If your local service center has re-openned you could return the others and ask for the model wantered. They are "free".

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