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Peacock Activation Loop - Error PPG_0017
I recently moved and had Xfinity service at my old home and started a new Xfinity service at the new home. I had previously activated Peacock Premium using my old Xfinity account, now when I try to activate it using my new account I get the below error. I'm not able to watch anything on Peacock now, it says I need to upgrade my service, but when I try the activation button on the My Subscriptions Xfinity page, I get this error.
I tried reaching out to Xfinity Support over the phone multiple times and they said my Peacock account was linked to my new Xfinity account number so they did not know what to do. Also, I did try to direct message Xfinity Support here but don't have the chat option next to the bell icon. I confirmed that I have the direct message opt out unchecked in my account settings.



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