Harry3667's profile

Contributor

 • 

216 Messages

Monday, January 31st, 2022 6:08 PM

Closed

New remote.

Hello -- I'd like to order another new XR2 remote control, but I forget how to go about it.

Accepted Solution

Official Employee

 • 

1.4K Messages

3 years ago

Hi, @Harry3667. You can order a remote control to be shipped to you via UPS in a Getting Started kit (accessory shipping and handling fees will apply) through the Xfinity Assistant in the My Account app or Xfinity app. If you have issues, let us know and we can order one for you. 

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