Visitor
•
1 Message
Netflix
Whenever I attempt to start NetFlix it locks up and just freeze at various points of the process. It is intermittent where it locks up, but it does it every time. However, this only happens on one of my Xfinity devices. All other Xfinity devices do not experience this issue. I have restarted this device, powered it down by removing the power cord and event performed a complete refresh of my account using the Xfinity application, but the problem persists with this device.
XfinityAirelle
Official Employee
•
2.7K Messages
4 years ago
Hi there! We would be happy to assist you. Can you initiate a chat and start with your full name and address? To start a chat, please click the chat icon in the top right of the page! Search for Xfinity Support, if needed. Talk to you there!
0
0
user_4843b7
Visitor
•
1 Message
4 years ago
Hello I am messaging you because I don't know how I have Netflix on my account but I really appreciate it if you removed it please.
1
0