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Tuesday, April 6th, 2021 4:54 PM

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Intermittent problem with remote, won't change channels

I have a Cisco RNG 200 dvr box and a silver remote.  Sometimes, I can't change channels.   I have to press the AUX button to get it to change channels.  What is going on here?

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Gold Problem Solver

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5.9K Messages

4 years ago

Have you tried resetting the cable-box by unplugging it for at least one minute, then plugging it back in?

The cable-box can get a bad signal if remote is aimed wrong. Resetting clears errors.

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