U

Visitor

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1 Message

Tue, Apr 6, 2021 4:54 PM

Intermittent problem with remote, won't change channels

I have a Cisco RNG 200 dvr box and a silver remote.  Sometimes, I can't change channels.   I have to press the AUX button to get it to change channels.  What is going on here?

Responses

MNtundraRET

Expert

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4.3K Messages

2 m ago

Have you tried resetting the cable-box by unplugging it for at least one minute, then plugging it back in?

The cable-box can get a bad signal if remote is aimed wrong. Resetting clears errors.

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