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rufus97
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113 Messages

Thursday, May 4th, 2023 8:13 PM

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Error Code on Saved Search

We have Succession Season 4 on "Saved Search".  Only way to get it, even though we have HBO subscription.  Was ok.   Now if we try to access it we get Error Code M!DCBPF.  What's the problem?  Other shows we have on Saved Search are ok.

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2 years ago

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user_55b1b2

Visitor

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21 Messages

2 years ago

Same thing is happening to me on my saved searches.  Same code as the one you are getting.  It is also happening when I key in the program title.  Their OnDemand is very sloppy.  They sure don't know how to alphabetize programs either.

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rufus97

Contributor

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113 Messages

@user_55b1b2​

Yes, On-Demand is very sloppy.  Besides sometimes having previous seasons, but not adding the newest season, there's also missing episodes.  And some networks have current episodes listed in the wrong Season.  Worse, if we complain to Comcast, they say it's entirely up to the Networks.  So, are the Networks doing this for free?  I doubt it.  Comcast is paying them, and we're paying Comcast.  We once were so frustrated we wrote to the CEO.  Guess what?  No reply.  Nice.

2 years ago

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rufus97

Contributor

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113 Messages

2 years ago

Still not fixed.  Now we getting same Error Code for other shows on Saved Search.

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CCXavier

Official Employee

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695 Messages

Minus the "saved search", are you able to view the program if you go to network app (HBO Max) etc. and view the program?

I no longer work for Comcast.

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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2 years ago

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