Contributor
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80 Messages
User profile edit
👤 Due to the hacker in December , I changed my password and Username (email address) . How do I change it in my profile so that I receive notifications from the community ?
Contributor
•
80 Messages
👤 Due to the hacker in December , I changed my password and Username (email address) . How do I change it in my profile so that I receive notifications from the community ?
Official Solution
XfinityJessie
Administrator
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5.1K Messages
1 month ago
@Chrissy15221,
Thank you for posting your question here and we apologize you had issues with your email. Due to Comcast Single Sign-On (SSO) login process, we are unable to modify any forum profile to change the associated email. Our suggestion is to set up a forward on emails going to the old email address to go to the new address. Otherwise, you other option is to set up a brand new forum profile with that new email address. Please keep in mind, the new email address must be tied to your Comcast account otherwise you will not be able to access this forum, again due to Comcast SSO. We apologize for any inconvenience this may have caused. Please let us know if you have any other questions.
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Chrissy15221
Contributor
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80 Messages
1 month ago
The new email address is tied to my Comcast account , it's my Xfinity ID and new email address .
There won't be any forwarding , the old address is gone .
I will think about setting up a new forum profile at a later time .
I read about Comcast Single Sign-On (SSO) … I'm under the impression that this login process makes your job easier , and adds convenience for me ?
I don't understand all of the tech specs though …
https://authdigital.com/comcast-single-sign-on
🤷♀️
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