Question about changing my email associated with my profile and signing into my profile
I have changed my primary Comcast account name (and therefore my email account also) and would like to change the email account associated with my old forum account and profile. I would like to be able to sign in as my new Comcast account name and have my old forum account info, subscriptions, posting, etc.
When I login to the Community Forums with my old Comcast account name and password I get my original forum account and profile. Then if I select My Settings it shows I can change my email address. I enter in my new Comcast account email address (twice) and click on Save. It sends me an email message (to the new email address) and I click on the link in the email which opens a new tab in the browser that says my email address has been verified.
When I look under My Settings again it shows the new email address and says that it is verified.
But then if I logout it's as if I have DONE NOTHING!
If I login as the new email account name it shows me as a completely new user to the forums and there's nothing set up.
If I login with the old email account name it shows my original forum profile, but it ALSO SHOWS THE OLD ORIGINAL EMAIL ADDRESS TOO! The new email address I had changed it to it now reset back as if I NEVER made a change....
First - can I continue to use my original forum profile maintaining all my subscriptions, postings, etc., but login with my new Comcast account so I can eventually delete the old account name?
And if so, what is required to do that.
Second - if we are given an option to change the email account used in our forum profile why doesn't it maintain the change after we logout?