My post on February 25

@XfinityJessie​ 

Thank you for replying.  How exactly did I violate the Guidelines?  You say you deleted my 2/25 post because it was nearly identical to my other posts with almost exact same details and issues.  This is partially true.  However, my other posts were merely my replies to the two answers I received from Xfinity that I disagreed with, not duplicates  Since I did not receive any additional replies from them, I decided to do another post.  My 2/25 post was certainly not a duplicate.  It contained additional information, and stated my opinion on the Networks' decisions on what to include in On-Demand, and how sloppy a lot of it is  You state that the Team is actively engaging on these issues.  That's good.  However, neither of the Team Members who replied to my previous posts asked what specific shows I was referring to.   The problems still exist.  Unfortunately, I did not know to put my 2/25 post with the previous posts.  Now I do.  Perhaps it would have been helpful if you had not deleted my 2/25 post, but had advised me what I should have done.   Fortunately, one of the other customers who gave me a "like" included my post in their message, so I still have my post.  So, if I go back to my original post and put the 2/25 post there, are you going to delete it again?  And then will I be accused of continued violations, and you'll remove this 40+ year customer from the Forum?  Thank you.

@rufus97

Posting to the original thread of yours is fine. That wouldn't fall under the same rule as you are not starting a new discussion, but continuing the one you already had going. Hope this information helps. 

@XfinityEricB​ 

Guess I can do that, but still doesn't answer what guideline I supposedly violated.  The 2/25 post was not a duplicate.  It was similar, but quite different.  Unfortunately, I suspect that if I repeat my deleted 2/25 post with my original thread, it will get deleted again, for different reasons other than supposedly being duplicate.  I don't think there was a justifiable reason for deleting it.  Yes, I was starting a new discussion regarding the what we're told the Networks can do regarding On-Demand, since Xfinity didn't reply to my comments to their responses.

@rufus97 

As mentioned by myself and XfinityEricB, you are welcome to reply to your original post on the topic of OnDemand pricing. Our team will see your reply and will continue to work with you on that thread. We just ask that you please refrain from starting multiple threads on the same topic, even if you are adding additional details. Those additional details can be shared on the original thread on the topic. 

If you are looking for information on the specific guideline information on duplicate posts, please see below. 

From our Xfinity Forum Guidelines:

"Help us stay spam free - The Xfinity Help Forums are not to be used for trading/swapping, selling or advertising non-Comcast products, services, petitions, or other online venues. This includes soliciting others to participate in any type of specific action and authoring multiple posts about the same topic."

From our Xfinity Forum Acceptable Use Policy:

"Duplicate or excessively repeated submissions in one or more areas and/or circumventing Xfinity Forum user bans will result in immediate permanent banning from the forum site."

Again, we hope this answers your questions, please let us know if you have any others. 

@XfinityEricB​ 

How do I add to my original post?  I went to it but do not see anything like "reply".  Thanks