mary939's profile

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2 Messages

Wednesday, September 10th, 2025 6:23 AM

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sign in to Comcast.net email

Can't sign in to Comcast.net email

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Visitor

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1 Message

17 days ago

Can't sign into Comcast email and won't sync with my gmail acct. STOOPID!!

Expert

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33.4K Messages

@TMCCLINT92

Can't sign into Comcast email and won't sync with my gmail acct. [Edited language]

What problems are you having with your Comcast email?  Are you using a third party email app or going to the website?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

Official Employee

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3K Messages

 

TMCCLINT92 Thanks for reaching out to us for help with your email access concern. We would be happy to assist you with getting access back. What happens when you try to sign into your email with us that is causing a problem?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

4 days ago

can't log in to my comcast email not recognising password

Expert

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33.4K Messages

@user_nw8lbj

can't log in to my comcast email not recognizing password

Are you trying to log in to webmail or have you migrated to Yahoo! Mail?  If the former you can change your password here:  https://xfinity.com/password 

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

Official Employee

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3K Messages

 

user_nw8lbj Thanks for reaching out about your email access issue. Is the password reset option not working as well to assisst with gaining access?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

3 days ago

Can't get my email on my mobile phone?

Official Employee

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3.6K Messages

Hello, hello, @user_omcnl3! Thanks for taking the time out of your day to reach out about email box on your phone. I am sorry that has not been working! Are you seeing a specific error message or code when you try to access your email box? If you visit the Xfinity email website, https://www.xfinity.com/email,, are you able to login and view your emails? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

2 days ago

I am not able to sign into my email on my iPad

This comment has been converted into a post

Visitor

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1 Message

6 hours ago

You have [Edited: "Language"] up e mail.after going thru all your protocols can’t get my e mail.Who is in charge? Maybe another server would help.

(edited)

Visitor

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1 Message

4 hours ago

Trying to sign in for my e-mail

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