Visitor
•
5 Messages
No emails are displayed when I use the Xfinity app on my Android phone
When I sign in to the Xfinity app on my phone, I don't see any of my emails. I sign in to the app and tap "Check email", then I am asked to sign in to my account again. I then get the message "We are now loading your email." It looks like my inbox is being displayed, but there are no emails. I've cleared the Xfinity app cache, uninstalled the app, re-installed the app from Google Play, and restarted my phone. The same thing happens. Everything was working fine until yesterday (6/27/2026).
I can view all my emails when I use Firefox on my phone.
lala219
Visitor
•
9 Messages
4 days ago
I'm having the same issue on the xfinity app on my android phone--email looks like it loads but there are no emails appearing. I just see a white where the emails should appear. Same thing with voice mail. I noticed it late on 6/26/2026. fortunately, I can see my emails if I log into xfinity in the browser. I tried the same fixes, but nothing has worked. Is this a system wide issue?
14
0
lala219
Visitor
•
9 Messages
2 days ago
In hopes I can get a resolution, my info is:
Samsung S22
One UI 8.0
Andriod version 16
Last update 6/3/26
XFINITY app 6.5.0-5
12
0
user_yd8sg6
Visitor
•
1 Message
2 days ago
This is very frustrating. We have All cleaned out the caches, rebooted the phones, and Uninstaller and reinstalled the app. What is the solution?? None of the above suggested here have worked. Thia chat both is getting all of us NOWHERE.
HELP!!
0
0
user_84da6e
Visitor
•
1 Message
2 hours ago
It is apparent that many of us are having the same issue, so this would lead me to believe that this is not an issue isolated to a specific phone. I am using a Google Pixel 8a and I am having the same issues as others.
It is very frustrating, because I do a large amount of business away from home and a computer. One of the things I liked about the Xfinity email was it's easy access. But a blank screen is worthless!
0
0