U

Visitor

 • 

1 Message

Friday, June 13th, 2025 9:08 PM

how do i access my comcast.net e-mail account?

How do i access my comcast.net e-mail acct

Problem Solver

 • 

699 Messages

24 days ago

Official Employee

 • 

312 Messages

22 days ago

Hello @user_1a4616. Thank you for reaching out on our Community Forum. I can provide a link for you to sign in to your comcast email. Link Was there anything else I could assist you with? 

Visitor

 • 

1 Message

18 days ago

I am not receiving emails since last Friday. I can not open the individual emails nor can I respond to or create emails. I get a pop up box stating " Server: imap.comcast.net; User Name: [Edited: "Personal Information"]; Pasword: **********" The password I have on my records does not work and I cannot find "change your pasword" so I can create a new one.

Please help! 

(edited)

Expert

 • 

31.9K Messages

@user_z89rcq​ 

I am not receiving emails since last Friday. I can not open the individual emails nor can I respond to or create emails. I get a pop up box stating " Server: imap.comcast.net; User Name: [Edit personal identification information]@comcast.net; Password: **********" The password I have on my records does not work and I cannot find "change your password" so I can create a new one.

Please help! 

You can change your password here: https://idm.xfinity.com/myaccount/reset?execution=e1s1

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

Official Employee

 • 

2.3K Messages

 

user_z89rcq Was the link shared by @Again able to provide you with a password reset? Thanks @Again for sharing it!

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

2 Messages

17 days ago

How can I access my Comcast email?

Official Employee

 • 

2.1K Messages

Here is the direct link to log in and check your Xfinity email. user_ewok7q, you will also find the helpful links below if you are needing to configure a third party email client like Outlook. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Problem Solver

 • 

699 Messages

17 days ago

log in at www.xfinity.com

Click on your account avatar in the upper right hand corner...click on check email. 

or

Go to www.xfinity.com/email

and log in there. 

Visitor

 • 

1 Message

14 days ago

In want to have access to my [Edited: "Personal Information"] account  via gmail

(edited)

Expert

 • 

31.9K Messages

@user_6oqg1w​ 

In want to have access to my [Edited: "Personal Information"] account  via gmail

Then you would need to forward all of your comcast.net emails to gmail.

  • Log in to webmail : https://connect.xfinity.com/appsuite 
  • Click on the gear icon then on Email Settings
  • In the left pane click on Auto Forward
  • Fill in the information, ie your comcast.net email address

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick
forum icon

New to the Community?

Start Here