deleted emails keep coming back

Deleting emails everyday and emptying trash happening for a couple of years already. But emails keeps coming back. So frustrating and annoying. I thought of switching to another network now. Too much wasted time.

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Latoque

Expert

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29.6K Messages

3 months ago

Are you using a desktop email client like Thunderbird or Outlook? Or maybe a mail app on a mobile device? If so, disable the account in that client, then try deleting emails using only the webmail interface and your browser.

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U

user_961e16

Visitor

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1 Message

Having same problem. Deleting seems like a waste of time.

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2 months ago

0

XfinityDena

Official Employee

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2.3K Messages

Thank you for reaching out @user_961e16 are you trying to delete emails from your phone using an app or are you using the web browser?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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2 months ago

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B

belenz

1 Message

18 days ago

Same issue. Started around 8/26. Have deleted these damn emails dozens of times and they keep coming back, along with random drafts too. I can't even compose an email sometimes without it just shutting me off and popping some message about cannot send this email saved to draft or whatever mid sentence.

I will watch my inbox number change like a slot machine sometimes--what the heck?

I use iPhone, Safari on MacBook at home and Mozilla on desktop at work.

Have tried deleting on each browser/device and they still keep coming back

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Email

user_lbmdq7

deleted emails keep coming back

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Latoque

user_961e16

XfinityDena

belenz

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