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Thursday, June 27th, 2024 2:26 PM

deleted emails keep coming back

Deleting emails everyday and emptying trash happening for a couple of years already. But emails keeps coming back. So frustrating and annoying. I thought of switching to another network now. Too much wasted time.

Expert

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29.6K Messages

3 months ago

Are you using a desktop email client like Thunderbird or Outlook?  Or maybe a mail app on a mobile device?  If so, disable the account in that client, then try deleting emails using only the webmail interface and your browser.

Visitor

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1 Message

Having same problem. Deleting seems like a waste of time.

Official Employee

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2.3K Messages

Thank you for reaching out @user_961e16 are you trying to delete emails from your phone using an app or are you using the web browser? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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1 Message

18 days ago

Same issue.  Started around 8/26.  Have deleted these damn emails dozens of times and they keep coming back, along with random drafts too.  I can't even compose an email sometimes without it just shutting me off and popping some message about cannot send this email saved to draft or whatever mid sentence.  

I will watch my inbox number change like a slot machine sometimes--what the heck?  

I use iPhone, Safari on MacBook at home and Mozilla on desktop at work.  

Have tried deleting on each browser/device and they still keep coming back

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