1 Message
deleted emails keep coming back
Deleting emails everyday and emptying trash happening for a couple of years already. But emails keeps coming back. So frustrating and annoying. I thought of switching to another network now. Too much wasted time.
Latoque
Expert
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29.6K Messages
6 months ago
Are you using a desktop email client like Thunderbird or Outlook? Or maybe a mail app on a mobile device? If so, disable the account in that client, then try deleting emails using only the webmail interface and your browser.
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belenz
2 Messages
3 months ago
Same issue. Started around 8/26. Have deleted these damn emails dozens of times and they keep coming back, along with random drafts too. I can't even compose an email sometimes without it just shutting me off and popping some message about cannot send this email saved to draft or whatever mid sentence.
I will watch my inbox number change like a slot machine sometimes--what the heck?
I use iPhone, Safari on MacBook at home and Mozilla on desktop at work.
Have tried deleting on each browser/device and they still keep coming back
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gjmimi
Visitor
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2 Messages
2 months ago
I am having same problem and will be closing my Comcast account soon. It is very frustrating.
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user_rwlu0r
2 Messages
2 months ago
I am having the same issue. Is there any fix anyone can share?
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NotHerbert
7 Messages
2 months ago
Same issue here. Happens randomly — not every day, although...the last 3-4 days consistently, which made me search for this Support discussion; comes and goes like WAVES sometimes, like there are leaks in the server. Couple HUNDRED copies of a deleted email build up sometimes.
(NOTE: Comcast has stopped providing email accounts with new Internet service — they don't DO that anymore. A rep recently told me they "never thought of themselves as an email provider," even though that is now a decades-long reality of their service. My FEAR is that — support and staffing and focus-wise — they are gradually abandoning email support altogether).
To the Comcast team: Since so many of us are having this issue, it seems very DISINGENUOUS to ask any one of us to provide our account information and/or what platform are we on, or what application are we using, etc. This is clearly a Comcast (server level) issue, and we're sure you're aware of it. What would be helpful is to learn more about what you are doing to fix this issue at the mothership level and how fast that might take place. Us tweaking our local settings isn't going to do [Edited: "Language"] and — like deleting deleted emails over and over again — is a waste of our time.
Thank you.
(edited)
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user_50243c
Visitor
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2 Messages
1 month ago
Having the same issue here. Deleting from the online comcast site, but give it a few minutes and they pop back up.
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user_cib216
New Poster
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11 Messages
13 days ago
Same problem here. I empty my trash at least 4 times a day. This morning, I emptied the trash and an hour later it showed deleted mail form 4 days ago, along with ones that I deleted this morning.
These also how up in Comcast connect, and on my phone, so it has nothing to do with my email client.
Comcast seems to blame everything but themselves!
Get the emails servers repaired.
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