Xfinity Community Forum

Comcast Email Issues - Incoming emails can sometimes take from 1-6 hours or even more to be delivered

I am experiencing significant delays in receiving email, very sporadically for the past two weeks. An incoming email can take from 1-6 hours or more to reach my inbox, as confirmed by the time stamp. The sender is in my Comcast address book. The emails are not landing in my Spam folder and th

NO AND NO Maybe Leadership needs to get involved. Not a bunch of CSR's at an offshore call center. I doubt if this has ever been escalated to he proper people.

Comcast Email Issues - Incoming emails can sometimes take from 1-6 hours or even more to be delivered

I am experiencing significant delays in receiving email, very sporadically for the past two weeks. An incoming email can take from 1-6 hours or more to reach my inbox, as confirmed by the time stamp. The sender is in my Comcast address book. The emails are not landing in my Spam folder and th

I sent the DM and waited 20 minutes and received no code. I was on DM with AnthonyA, wherever he is. NOW 25 minutes. THIS IS THE PROBLEM. Emails are delayed!

Comcast Email Issues - Incoming emails can sometimes take from 1-6 hours or even more to be delivered

I am experiencing significant delays in receiving email, very sporadically for the past two weeks. An incoming email can take from 1-6 hours or more to reach my inbox, as confirmed by the time stamp. The sender is in my Comcast address book. The emails are not landing in my Spam folder and th

My question is why Comcast can't correct this problem. None of the OFFSHORE CSR's either my phone or chat have any idea what to do and keep blaming my devices and software. Asking for a response from a supervisor results in "We cannot do that". I DO

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deleted emails keep coming back

Deleting emails everyday and emptying trash happening for a couple of years already. But emails keeps coming back. So frustrating and annoying. I thought of switching to another network now. Too much wasted time.

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deleted emails keep coming back

Deleting emails everyday and emptying trash happening for a couple of years already. But emails keeps coming back. So frustrating and annoying. I thought of switching to another network now. Too much wasted time.

Same problem here. I empty my trash at least 4 times a day. This morning, I emptied the trash and an hour later it showed deleted mail form 4 days ago, along with ones that I deleted this morning. These also how up in Comcast connect, and on m

Comcast Email Issues - Incoming emails can sometimes take from 1-6 hours or even more to be delivered

I am experiencing significant delays in receiving email, very sporadically for the past two weeks. An incoming email can take from 1-6 hours or more to reach my inbox, as confirmed by the time stamp. The sender is in my Comcast address book. The emails are not landing in my Spam folder and th

And what country are you in? I have tired the Xfinity assistant, chat and live CSR. No help at all. The offshore CSR's are clueless and no help at all. Assistant keeps asking what problem I am experiencing and goes into a loop with unrelated r

Comcast Email Issues - Incoming emails can sometimes take from 1-6 hours or even more to be delivered

I am experiencing significant delays in receiving email, very sporadically for the past two weeks. An incoming email can take from 1-6 hours or more to reach my inbox, as confirmed by the time stamp. The sender is in my Comcast address book. The emails are not landing in my Spam folder and th

I have done that previously. Problem re-occurs.

Comcast Email Issues - Incoming emails can sometimes take from 1-6 hours or even more to be delivered

I am experiencing significant delays in receiving email, very sporadically for the past two weeks. An incoming email can take from 1-6 hours or more to reach my inbox, as confirmed by the time stamp. The sender is in my Comcast address book. The emails are not landing in my Spam folder and th

I have been having this problem on and off for quite a while. Today, for example, I received at email at 5:45 PM that was sent at 11:46 AM. And another that was sent at 11:30 AM.Chats to the help desk told me the problem was this my email client. I a

Comcast Email Issues - Incoming emails can sometimes take from 1-6 hours or even more to be delivered

I am experiencing significant delays in receiving email, very sporadically for the past two weeks. An incoming email can take from 1-6 hours or more to reach my inbox, as confirmed by the time stamp. The sender is in my Comcast address book. The emails are not landing in my Spam folder and th

Glad I am not alone with this problem. Comcast's so called customer service has been no help. They keep blaming my devices. Maybe Comcast should have CSR's in the US instead of offshore. I have never had any of them resolve a problem!

Comcast Email Issues - Incoming emails can sometimes take from 1-6 hours or even more to be delivered

I am experiencing significant delays in receiving email, very sporadically for the past two weeks. An incoming email can take from 1-6 hours or more to reach my inbox, as confirmed by the time stamp. The sender is in my Comcast address book. The emails are not landing in my Spam folder and th

No password reset of any kind. Some emails are delayed by hours and even days. Same with my Iphone and Ipad using third party email client. Same thing happens when going directly to Comcast email.