2 Messages
Comcast email connectivity issues with IPhone mail app
My Comcast’s email prompted me today to change/update my password which was done. Now, my email doesn’t work through the normal means (email app with other emails currently working) but it works through my safari web-browser and/or Xfinity app downloaded from the App Store.
In addition, I have changed my password another 5 times, removed it from my phone and tried to add it back on and after it tries to verify my email address and password, I received this message over and over again No password provided for
"Comcast". Please go to Mail Account Settings and enter a password.”
The password is there, but it’s not properly communicating with Comcast. Please assist.
user_pwja1l
1 Message
1 month ago
I am having the same issue and am hoping for resolution. I also did the most recent iOS update and it did not correct the issue.
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user_2on36m
1 Message
24 days ago
Same problem for me right now, after all information entered still gets the following notification
No password provided. Please go to mail account setting and enter password. won't do anything else...
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user_p4n6m0
1 Message
16 days ago
Same issue here and no resolution yet. Did you take it off and add again. Is the server still Comcast and not xfinity.
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RobertsIV
New Poster
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3 Messages
12 days ago
Tech support at 888-565-4329 was most helpful but finally admitted they first saw this problem with ios 18. We may have to wait till 18.1 to see a fix from Apple. Have this problem on ipad and iphone, but wife's ipad is fine.
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user_49fywq
2 Messages
6 days ago
Same issue - comcast.net email not working on iPhone or iPad. My details:
- Upgraded to IOS18 8 days ago
- Email works on browser and email program
- My wife's comcast email works on her iPad and iPhone (running IOS17.x)
- "Third Party Access Security" has been and still has a check
- No issues with email on iPhone or iPad running IOS18 until this morning. Now getting this message at the bottom on my email screen on both iPad and iPhone saying "Account Error, Comcast. Details...". When I click Details I get this:
"Cannot Get Mail. The mail server "imap.comcast.net is not responding. Verify that you have entered the correct account info in Mail settings. Server code "ALERT", server message "Temporality blacklisted IP Address - try again later".
Curious if others see this same message and if Xfinity has suggestions on how to fix the problem.
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user_49fywq
2 Messages
6 days ago
Update - turns out my issue was an IP address conflict. Email worked on different network. Sorry but my comments will not help resolve this issue.
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RobbyRob
Visitor
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1 Message
4 days ago
Starting this week Oct 7, 2024, my email on iPhone would not bring up email from Comcast, says at the bottom "Account Error: Cannot Get Mail, The user name or password for "mail.comcast.net" is incorrect. I would restart the iphone and then the email would work, until Thursday. Now I just get the error. I can send emails out from the email, but nothing comes in. I logged into Xfinity and verified password is still good. I've always had the Third Party access checked. It seems odd it would sporadically work after logging off and on again to the iPhone, but now it doesn't. Help?
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user_2cpbbo
3 Messages
2 days ago
Today, Sunday 10/13 - suddenly email connection (on mac device) was lost and was asked for password. Password was not recognized (even on web application so changed password on web application. Web application can send and receive mail but mac devices cannot. Will not recognize password. Turned 3rd party switch off and on again to no avail. Please fix. (asap) Thank you!
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