Visitor
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7 Messages
camera does not blink after reset?
I am adding a new outside camera to my APP.
The cameras LED is solid and does not blink (to show pairing).
I have disconnected power and waited 30 seconds. LED stays solid.
I have pressed the reset on back of camera and the LED goes out.
If I recycle power again the LED goes back to solid white?
Still no blinking?
Any Suggestions?
XfinityJeniece
Official Employee
•
3.5K Messages
20 days ago
Hey there, @3922Diana, thanks for reaching out through Xfinity Forums regarding your camera concerns. I rely on my outside cameras while I am out of my home, so I understand the importance to ensure that everything is up and running. Here is a link with some troubleshooting steps, https://www.xfinity.com/support/articles/camera-troubleshooting. Have you tried any of these steps already?
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