Visitor

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3 Messages

11/11/2026 4:23 AM

New Updated Xfinity Streaming App 11/2026

Can Xfinity go back to the old Xfinity Streaming app that was updated 11/2026?  The new app is missing so many conveniences & very clunky to use, I hate it!!

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Official Employee

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3.4K Messages

3 days ago

 

user_ykdknu Hi there! What is the new app missing? We are here to help.

 

Visitor

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1 Message

How do I set favorites on the guide?

Official Employee

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3.8K Messages

Hello, @user_1jcukx at this time the Favorites channel list is not a part of the new Xfinity Stream App update. Many on this thread have offered helpful links to express your feedback on the new update. 

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Visitor

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1 Message

3 days ago

The app keeps crashing and I hate the new layout and design 

Visitor

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4 Messages

3 days ago

Your new “upgraded” streaming app is a disaster. Please listen to your customers and correct the deficiencies or restore previous version *IMMEDIATELY*.

Visitor

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2 Messages

3 days ago

This app is HORRIBLE!   I can’t believe you did any testing prior to launching.   If you did, you need to rethink your recruiting process.  You missed the mark big time!

Visitor

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1 Message

3 days ago

The update of the Xfinity streaming app is terrible. There is no option to delete a show after it's been watched. The show often restarts at the beginning right in the middle of watching something. Shows do not restart where they left off but start at the beginning. 

Visitor

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1 Message

2 days ago

The functionality of the old app was so superior to this one. I could see more than one channel at a time on the homepage.  I could easily switch back-and-forth between my two favorites. I could swipe to the right to hide it but still listen.  Bring it back bring it back. Bring it back!!

Visitor

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1 Message

23 hours ago

Why was it necessary to change a perfectly good application? There are no noticeable improvements for us and the new app has removed many of the previous features that were useful. It does seem that the name of the show now appears once again rather than the season/episode. But I cannot tell what recordings have been scheduled. It was also helpful when there was a list of deleted recordings that could be recovered if someone accidentally deleted one or if someone else in the household did. This has been a horrible update.

Visitor

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13 Messages

22 hours ago

Were does the new app show my scheduled recordings and why when I view the live guide it does not show as a series recording?
The layout for recordings is not good, it does show the main program name just the episode name? This new app is missing a lot of features that the old app had. Why can you only fast-forward 10 seconds at a time?? What happen to fast forward thru commercials?

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Visitor

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1 Message

3 hours ago

This new streaming app for smart tvs is horrible. Where are the favorites? You actually expect to scroll thru a thousands useless channels to find our favorites?  No doubt I'll run into mant more issues as I try to navigate this mess. Leaves me speechless Xfinity 

I also can't scroll on the xfinity community forums website once I login. Works as well as the new streaming app

Visitor

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8 Messages

You can’t enter the channel you want. What the heck. And when you click on the show you recorded, 1) it doesn’t resume. You have to click on the icon in the home page to access your shows to resume. 2) the auto resume (skipping commercials) feature is gone. 

Official Employee

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3.9K Messages

 

user_1j550n With the new Xfinity Stream TV experience, the option to filter the Live TV guide by Favorite Channels is currently unavailable. You can still favorite Sports teams on the TV experience. We know that having to scroll through the full channel guide isn’t a great experience, especially if you’ve already taken the time to set up your favorites. Our team is aware of the issue and is actively working on a solution. 
 
What do you mean by you can't scroll on the Forums website? We are happy to assist with this once we have a better idea of the concern. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Was your question answered? Please mark as Best Answer.tick
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