Regular Visitor
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14 Messages
MY FEEDBACK on new Xfinity Apple iPhone APP (9.0.18727): list of 9 needed improvements
IT'S ALMOST AS IF WHOEVER DESIGNED THIS NEW VERSION HAD NEVER EVEN SEEN THE OLD VERSION AND NEVER EVEN ASKED A SINGLE PERSON TO TRY THE NEW VERSION AND GIVE SOME FEEDBACK. CRAZY.
1. FAVORITES LIST IS GONE. Obviously, restore this feature. And where is the place to set or un-set a channel as "Favorite"?
2. The native Apple tool of SWIPING LEFT TO DELETE RECORDINGS is gone. Now, to delete you must tap the individual recording then scroll down, then tap "Delete recording", then confirm. WAY too many steps.
3. The native Apple tool of TAPPING AT THE TOP OF A SCREEN WITH A SCROLLABLE LIST TO INSTANTLY SCROLL TO THE TOP OF THE LIST, is gone. Please restore it.
4. GUIDE: CHANNEL ICONS ARE TOO SMALL to easily read. Icon should be much larger... number size is less important.
5. Can't find "RECENTLY PLAYED" channel list.
6. Can't get a LIST VIEW OF "LATEST RECORDINGS". There seems to be just a left-right scrollable icon view on the home screen. Too clumsy.
7. Can't find a way to SET OR MODIFY PROGRAM RECORDING OPTIONS. Where are the scheduled recordings. And where in an already scheduled recording do I get to edit the record options?
8. (this is a 15 year old pet peeve of mine) RESTORE A SIMPLE KEYPAD FOR TYPING IN CHANNEL NUMBERS. You should add an icon for keypad then you get to type in station number and "go" or just type and wait one second for the station to be invoked. Comcast axed this feature a decade of so ago. Typing in a channel number is WAY faster then tapping Guide, or Favorites then scrolling and tapping. It should be an option for those who want it.
9. CHANNEL PLAYBACK IS INTERRUPTED AS YOU BEGIN SEARCHING FOR ANOTHER CHANNEL. In the past, while viewing a channel, you could tap on the “recent channel” list or the “Guide” and the current channel would keep playing in the background or in the corner (while you navigated )until you tapped a new channel to play. Now the channel is cut off the minute you begin to search for another channel.




user_v905w9
Visitor
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4 Messages
4 hours ago
100% agree with the points above PLUS, now only 10 sec advance not 30 sec. Terrible update! Looks like Xfinity "reimagined" a new terrible user experience.
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