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How much do I hate the app update? Let me count the ways.
Xfinity apparently wants to lose me as a customer. Given the price increases, useful features such as the Stream app are all that are keeping me with them. Now they have ruined it. Here are a few of the many unacceptable decisions they made:
1) Eliminating the Favorites list from the guide.
2) Eliminating the Scheduled list from the tablet/phone app Library.
3) Changing the skip forward from 30 seconds to 10 seconds. Now requires 24 touches instead of 8 to skip ahead 4 minutes.
4) Eliminating the notification for how far a user has skipped forward.
5) Changing the storage used from DVR % to a line graph. My mobile tablet/phone apps never had it but the remote TV app did. This is the one thing I wanted ADDED to the tablet/phone apps.
6) Creating the Library-Manage tab in the TV app and only having the storage used visible in it. Other than the storage indicator, there are no new functions in this tab.
7) Eliminating program Info showing details and upcoming showings.
8) Eliminating note identifying if a recording was HD.
9) Changing to a large format icon-based interface. The previous interface was much friendlier on smaller screens.
10) Sorting recordings by A to Z on the TV app. While it says this at the top of the app, the actual sort is currently by record date. Date should be the default with other options allowed.
Many of these have been reported by others. I apologize for the redundancy, but a couple issues I haven't seen on other posts, and I wanted another disgruntled customer on the list. There will undoubtedly be more to add to this list but I want to close by saying that releasing this with no customer notification, no way to return to the far superior previous app, and, given the user base reactions, apparently no customer testing or evaluation is beyond unacceptable. If this is not fixed, I will definitely be considering alternatives.



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