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user_ykdknu
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3 Messages

11/11/2026 4:23 AM

New Updated Xfinity Streaming App 11/2026

Can Xfinity go back to the old Xfinity Streaming app that was updated 11/2026?  The new app is missing so many conveniences & very clunky to use, I hate it!!

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6 hours ago

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XfinityJorge

Official Employee

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3.4K Messages

23 hours ago

 

user_ykdknu Hi there! What is the new app missing? We are here to help.

 

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user_46hs99

Visitor

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1 Message

17 hours ago

The app keeps crashing and I hate the new layout and design 

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user_ykdknu

Visitor

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3 Messages

They need to bring back the prior version. No one is happy with it!

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16 hours ago

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XfinityJorge

Official Employee

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3.4K Messages

Thanks for the response, we are happy to take in your feedback and pass it along to ensure it is resolved. If you do not mind me asking you what device do you have and software are you running on it?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

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16 hours ago

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jtaylor1024

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5 Messages

The updates to the mobile stream app are horrible and NOT user-friendly!  Fortunately, there have been no changes on the DVR set up on my smart TV.   I use the app on my iPad Pro with the most updated version of iOS 27.

-There is no longer a list of scheduled recordings.

-The recordings only show the episode name but not the name of the show.

-No favorites appear in the guide.

-A red dot no longer appears in the guide after a recording is scheduled.   This needs to be fixed, especially since there is no longer a list of scheduled recordings!

-The extend time is limited to 30 minutes.  The guide on my TV allows for 90 minutes.   Why are they different on the app?

Please pass along this feedback.

(edited)

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9 hours ago

user_vqemyw

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4 Messages

I agree that this app is awful!!!!!!!  They have removed tons of functionality and added things that are worthless.  When I searched for a show name and tried to record it I couldn’t.  Also in addition to all the items jtaylor listed above you cannot easily fast forward through a show.  Smart resume is gone from shows that had it before. Fast forwarding ten seconds at a time through commercials is beyond frustrating. And if you start watching a show on your tv then go the app it outs the show back at the beginning!!!  This is a disgrace!  Comcast needs to put the old app back now!! 

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6 hours ago

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BruceW

Gold Problem Solver

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27.8K Messages

17 hours ago

(edited)

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x1946

Visitor

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4 Messages

15 hours ago

Your new “upgraded” streaming app is a disaster. Please listen to your customers and correct the deficiencies or restore previous version *IMMEDIATELY*.

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user_gqk8g1

Visitor

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2 Messages

13 hours ago

This app is HORRIBLE!   I can’t believe you did any testing prior to launching.   If you did, you need to rethink your recruiting process.  You missed the mark big time!

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user_7ba10c

Visitor

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1 Message

7 hours ago

The update of the Xfinity streaming app is terrible. There is no option to delete a show after it's been watched. The show often restarts at the beginning right in the middle of watching something. Shows do not restart where they left off but start at the beginning. 

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