3 Messages
Internet outages are becoming a regular thing as well as intermittent disconnects
Every other week I have to deal with an official Internet outage. I really don’t get it because I was using this service all the way back to August 2022 and I’ve had no issues. The issues started this summer for some reason I keep getting an outage that is reported on the app when my Internet goes out and it takes an hour or two sometimes three hours before they restore it. When there is not an official outage, my Internet will randomly go out for a few minutes and then come back on. It’s absurd. Icing in the cake is that my promotional period ended so my Internet bill is nearly double now. I work from home, and I’m also an online gamer so I can’t keep having these Internet issues. If I ever am lucky enough to finally get through to a human person over the phone, they really can’t do anything for me other than say oh once the outage is fixed, you should be good. No, it’s just gonna happen again the next week….Trust me if AT&T Fiber was offered at my address, I would switch in a heartbeat. But alas I’m stuck with xfinity that is getting progressively worse for some reason. Im starting to debate if I should cancel my services and set up my own local network using the apartment-wide internet and just deal with slower speeds. So frustrating. I’ll pay the higher bill if my internet would stop going out randomly and having now regular outages…
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