U

Visitor

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1 Message

Saturday, May 17th, 2025 1:38 PM

How can I speak with a manager?

I’m trying to reach a manager or find an email address I can use to escalate an issue I’ve had for almost 2 years now. Please advise.

3 Messages

7 days ago

We'd all like to know the answer to that question. They're allergic to customers. You can't even reach them on the phone. The menu bot talks your ear off before that happens.

(edited)

Expert

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31.6K Messages

6 days ago

@user_qjybds 

Please post your issue in the appropriate forum so that a Corporate Official Employee can post back to you with further instructions.

Official Employee

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1.5K Messages

5 days ago

Hey @user_qjybds , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out. I would be more than happy to offer my assistance looking into this further for you. Can you please provide some background details of what is going on?

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