@user_2csrn3 Our team can also help. General customer support is 1-800-XFINITY (1-800-934-6489). Can you tell us more about what's going on so we can assist you and ensure you get to the correct place?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Hello user_h5kpmg, thank you for reaching out. We appreciate you and your time.
To reset your Wi-Fi password using the Xfinity Wi-Fi Gateway Admin Tool, follow these steps: Connect to your gateway via Ethernet or Wi-Fi. Log in to the Admin Tool at http://10.0.0.1. Navigate to the Wi-Fi settings. Check the box next to **Show Network Password** to view your current password. Enter a new password in the **Network Password** field. Click **SAVE SETTINGS** to apply the changes.
If you can't access the Admin Tool, you can factory reset the gateway by pressing and holding the **Reset** button for 30 seconds.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I had a voicemail from Infinity that the end was cut off. It said to call back at (877) 259-00?? Can you tell me what are the last 2 numbers of this customer service phone number?
Hello and welcome to Comcast. Our main customer service number is 18009346489. Do you have any open tickets that are assigend to your account?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityKei
Official Employee
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2.4K Messages
2 months ago
@user_2csrn3 Our team can also help. General customer support is 1-800-XFINITY (1-800-934-6489). Can you tell us more about what's going on so we can assist you and ensure you get to the correct place?
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user_zmod2m
Visitor
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1 Message
1 month ago
I need to install a new router. I think I need someone to come to the house and do this.
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user_f48acf
Visitor
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1 Message
2 hours ago
I had a voicemail from Infinity that the end was cut off. It said to call back at (877) 259-00?? Can you tell me what are the last 2 numbers of this customer service phone number?
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0