Contributor

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30 Messages

10/20/2026 11:36 PM

California Lifeline Broadband Pilot

I have both Mobile and Internet plans with Xfinity, 

I am eligible for the program, under which I get $30 credit for the combination. I know I get a discount for my Internet plan, but AFAIK I am not in tn the program.

I would appreciate it if a support person here checks and lets me know my status and if I am due more credit.

Thanx.

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Official Employee

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4.5K Messages

12 hours ago

Hey there, @sgeneris, thanks for reaching out through Xfinity Forums regarding your services. Have you already filled out the application? Here is a link to submit: https://www.xfinity.com/califeline and a link with more information: https://www.xfinity.com/support/articles/california-lifeline-program. 

Contributor

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30 Messages

Thanks for responding.

I do not recall if I applied or not. This is what I want to find out: I need to have my account checked .  If I am not in the program, what would be the difference from what I currently pay? THEN I will apply.

Official Employee

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3.1K Messages

@sgeneris, We cannot speculate on what may or may not be received for apply. We recommend applying to check for eligibility at https://www.xfinity.com/califeline. You can learn more about the program by visiting our 'California LifeLine Home Broadband Pilot Program' support page.

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Contributor

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30 Messages

10 hours ago

There is nothing to speculate about.

1. You need to check my account and see if I am in program or not.

2. If not, you need to confirm that if I enroll I will get $30 off of what I pay now.

3. Then I will decide whether to apply or not.

If you can't or won't I will escalate.

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