Visitor

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1 Message

Saturday, April 4th, 2026 12:05 AM

Bundle Activation Isn’t working for Disney plus and Hulu

I can’t seem to activate account for Disney and Hulu without having to pay even though it says included as a bundle. I already activated peacock which was simple, wish I could say the same for the Disney and Hulu. I have already tried every step xfinity offered and still nothing .

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Official Employee

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695 Messages

5 days ago

 

Hey there, user_yp1uj7! We appreciate you knocking on our XFINITY Community door with your subscription activation issue. Not to worry, you have reached the right team to assist you with this matter. Are you receiving an error message?
Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines. In the future, we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.  

 

Frequent Visitor

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9 Messages

17 hours ago

So frustrating after spending two hours with tech support yesterday trying to activate my Disney plus Hulu subscription. Jumped through all there hoops only to be told it’s a known issue and should be fixed within a few hours. Needless to say same issue click the link for Disney wants me to sign up for a paid subscription. Same issue using the Disney app on Xfinity. On the Xfinity site it shows active.

(edited)

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