TBS not connecting

Hi, No the issue has not been resolved.  After multiple system refresh and restarts along with removing hmd1 cable and reconnecting and unplugging tv and restarting I still cannot connect to TBS.  This is affecting all three of my tvs.  All other channels connect so I believe its a problem on comcast end.  Please fix.  TBS is a favorite station of mine.  

Thank you for sharing TBS is still not working for you. I would like to look further into this. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a "Direct Message":
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

 I did not accept solution. My issue with TBS has not been resolved as I still cannot connect to TBS.  I Keep getting our system is unable to connect.  As stated previously since May 24 I have been unable to connect to TBS.  After a few online chats, multiple restarts and multiple refresh system unplugging hmd1 and replugging along with unplugging tv and turning back on and restarting still no TBS.  As this affects all three of my tvs I've come to the conclusion that comcast needs to fix this on their end.