Anon552426's profile

New Poster

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4 Messages

Fri, Nov 29, 2019 9:00 AM

Smithsonian Channel HD? When will it be available?

I just switched to Xfinity from another provider and enjoyed Smithsonian Channel in HD for years.  I made sure to specically ask for Smithsonian when I ordered service.  I'm in the Chicagoland area and discovered it's only in SD.  This is unacceptable in 2019 not to have it in HD.  When will it be avialble?  That's the channel I watch most than all the others.

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Responses

ThatDonGuy

Problem Solver

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466 Messages

2 y ago

You're lucky to get it in SD. Where I live, Comcast doesn't offer it, even in SD, and I have the HBO-level package.

New Poster

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1 Message

1 y ago

This is truly unacceptable. If you’re going to offer a channel, it surely must be in high definition if you’re making your customer pay for your service. I’m incredibly disappointed in Comcast.
Anon552426

New Poster

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4 Messages

1 y ago

I agree.  Why isn't Smithsonian in HD especially since it's educational?  I had it in HD on T-mobile.  Instead, there are dozens of channels that I don't care for in HD.

Regular Contributor

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374 Messages

1 y ago


@Anon552426 wrote:

I just switched to Xfinity from another provider and enjoyed Smithsonian Channel in HD for years.  I made sure to specically ask for Smithsonian when I ordered service.  I'm in the Chicagoland area and discovered it's only in SD.  This is unacceptable in 2019 not to have it in HD.  When will it be avialble?  That's the channel I watch most than all the others.


Weird that you don't get it.  Been watching Smithsonian Channel in HD for years here in the Atlanta area.

MNtundraRET

Expert

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4.3K Messages

1 y ago

I still have the Smithsonian Channels (SD & HD) in my service area (Twin Cities MN).

 

If you do not have it just type in "Smithsonian" in the search field of "You Yube" on a smart tv with "You Tube" app, or other other IPV type of boxes for Internet streaming. Most recent, or old, eppisodes can be found there.

andyross

Silver Problem Solver

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6.9K Messages

1 y ago

Many Smithsonian shows are also available in HD OnDemand. I record shows, but usually wait a day to watch them OnDemand, if they show up.

New Poster

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1 Message

1 y ago

I am searching my OnDemand for Smithsonian Channel and I cannot find it. In Charleston, SC with the preferred package.

Tek

Problem Solver

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631 Messages

10 m ago

It is being added on August 25th, 2020 per my latest bill.
drhull

Problem Solver

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308 Messages

10 m ago

Tek, where are you located?

I am hearing it's going IP, and that areas that have it in SD will have it in HD 8/25, like you said. This will not likely change anything for areas that don't have it.

These things vary from region to region, which is why some have had Smithsonian in HD for years, while others don't have the channel at all.
Ma4201

Contributor

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67 Messages

10 m ago

I also got a notice in my last bill saying smithsonian HD will be added on august 25th I am one of the lucky people who has had smithsonian HD for years  with Comcast  but I have been on this forum for years and  I have read many people still  not getting smithsonian HD hopefully that will end on august 25th

Tek

Problem Solver

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631 Messages

10 m ago

I am in New England. I couldn't find any other info outside of the message on my bill. They are adding a bunch of cable networks that were not HD to the HD channels, but the other channels are odd ball ones. 

 

I have it in HD on YouTubeTV, which I am curre tly using due to problems with my cable service. Love the channel. Happy to know if they ever fix my X1 that I will now have it in HD kn X1. 

MNtundraRET

Expert

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4.3K Messages

10 m ago


@Tek wrote:

I am in New England. I couldn't find any other info outside of the message on my bill. They are adding a bunch of cable networks that were not HD to the HD channels, but the other channels are odd ball ones. 

 

I have it in HD on YouTubeTV, which I am curre tly using due to problems with my cable service. Love the channel. Happy to know if they ever fix my X1 that I will now have it in HD kn X1. 


Yes! "You Tube" has better resolution up to 8K / HDR. "National Geo." also has some 4K HDR not available in USA cable or OTA. Most missing channels can be found on "You Tube" with some content.

Tek

Problem Solver

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631 Messages

10 m ago

I still miss X1 and the traditional cable experience. 

Anon552426

New Poster

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4 Messages

10 m ago

Lucky you.  Nothing on my bill about it in Palatine, IL. 😞 

Tek

Problem Solver

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631 Messages

10 m ago

Here is the full message:

Xfinity TV Update: On August 25, 2020, the following channel changes will
occur: Cooking HD, Discovery Family HD, DIY HD, Galavision HD, Ovation HD,
POP HD, Smithsonian HD, Zona Futbol, and Zona Futbol HD will be added to
the Digital Preferred Tier; WGN America HD will be added to Entertainment and
Expanded Basic; CSPAN HD will be added to Limited Basic; Smithsonian HD will
be added to Digital Economy; Galavision HD, Zona Futbol and Zona Futbol HD
will be added to Xfinity TV Latino. These channels will continue to be available in
standard definition (SD) format in other channel locations. HD channels require
HD Technology Fee and X1 TV Box or compatible customer owned device

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