Skip to main content

    Support

    Offers

U
user_1c8bc7
1st Topic
1st Like
1st Reply

Visitor

 • 

6 Messages

Tuesday, October 5th, 2021 11:15 AM

Closed

MSG

GIVE US MSG BACK. 

GIVE US MSG BACK. 

GIVE US MSG BACK. 

GIVE US MSG BACK. 

GIVE US MSG BACK. 

Question

 • 

Updated 

4 years ago

80

5

This conversation has been merged. Please refer the main conversation:

MSG

user_e75656

Visitor

 • 

7 Messages

4 years ago

I'll be cancelling Xfinity ASAP

0

user_b833af

Visitor

 • 

10 Messages

4 years ago

[Edit: Inflammatory]  You have until

October 14tb to straighter this mess out or I’m gone. First Rangers game is on TNT on Oct 13 next day back on MSG.  If the channel is not up

by then I’m taking my $200 + a month check I send you and will be going to FUBU or Directv.  Not a bluf!   If I don’t get Rangers games on MSG no need for you!   

(edited)

1

NoMSGBYE

Visitor

 • 

63 Messages

@user_b833af I'm right there behind you. Already getting started with Verizon

4 years ago

0

bobs1

New Poster

 • 

13 Messages

4 years ago

There are alternatives if they force our hands, tonight I watched MSG via FUBO. Picture was great, great sound high quality. I am on a trial awaiting what happens between Comcast and MSG. If this winds up like a YES situation then next move is internet only service, FUBO for the Rangers and Knicks and Netflix etc. Overall price will be lower than what I am paying now and I won't be begging Comcast to broadcast our major regional sports teams. 

0

user_98c658

Visitor

 • 

2 Messages

4 years ago

Are there ongoing negotiations to get MSG back? Or have they moved on?? 

I WILL cancel if no MSG!!!

2

XfinityArmand

Official Employee

 • 

2.1K Messages

Hi there @user_98c658!  Thank you so much for your input here on our community forum.  We are so glad to hear from you.  Comcast’s agreements with programmers expire from time to time. We had been negotiating with MSG Networks to reach a fair deal that made sense for our customers before the current one expired, allowing us to continue offering MSG and MSG+ on our channel lineup, but were not able to come to an agreement.  We pay networks, local TV station owners and others for the ability to deliver their programming to our customers. The fees vary based on factors such as the type of content, the popularity of the network, and the demand for its content, among others.  Rising programming costs, notably broadcast TV, and sports carriage costs we incur but do not fully recover, continue to be the biggest factor driving price increases. While we absorb some of these costs, these fee increases affect pricing for customers. We work hard to limit the impact of this on our customers’ bills and are committed to providing the best programming at the best possible value.  Since we were not able to reach a new agreement with MSG, we will reduce the RSN Fee in the applicable areas.

 

If there is a time where things do pick up, we will be sure to make our customers aware.  

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

4 years ago

0

NoMSGBYE

Visitor

 • 

63 Messages

Not acceptable.  Verizon it is. I called to cancel [Edited: "language/Inflammatory"] earlier today, but of course long wait times to speak to an agent.  It's cool bc Comcast will never see another penny of my money.  Customer since 2007 - NYR hockey fan FOR LIFE!

(edited)

4 years ago

0

user_150e64

Visitor

 • 

4 Messages

4 years ago

It is a disgrace that Xfinity's response to the MSG fiasco is that channel watchers are "non-existent". I wonder if they will consider the amount of money to be lost if every one of those "non-existent" watchers gets [Edited: "Language"] enough to drop them. I have been literally waiting YEARS for a decent Knicks team and as soon as they make the playoffs, [Edited: "Language/Inflammatory"]. Shame on both MSG and Xfinity for putting their customers last AGAIN!

(edited)

0

0

forum icon

New to the Community?

Start Here