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121 Messages

Sunday, February 18th, 2024 7:51 AM

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MLB 2024 Extra Innings package

Hello Xfinity-Now that pitchers and catchers have reported to training camps do you have any information to share regarding the 2024 Extra Innings package? 

  • Early Bird Price
    Includes MLB.TV
    Date customers can sign up
    Channel line-up

Thanks in advance! 

Question

 • 

Updated 

10 months ago

5.6K

18

user_xevsc8

1 Message

1 year ago

I called yesterday to cancel the monthly recurrent payment, I prefer the one time payment option via debit card. I was told this wasn't possible to do? I'm currently not subscribed past the free trial. 

Instead of calling in, this should be an option on the web site under the accounts tab like I did with DirecTV. Why isn't this available?  

1

0

XfinityKrista

Official Employee

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1.5K Messages

Hello @user_xevsc8, thank you for taking the time to reach out on social media.  I understand your concern with the payment, and I'd like the opportunity to check into that for you.

 

To access your account, will you please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.

Here's the detailed steps to direct message us:

  • Click "Sign In" if necessary
  • Click the "Direct Message” icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

1 year ago

0

user_scdudc

1 Message

1 year ago

Yesterday I subscribed to the Extra Innings package by clicking on the screen and accepting the charges in four installments. I watched parts of a couple games, then I tried to link to the MLB.tv account, and it found no record of my subscription. Today I tried to watch a game on the package and got the same popup telling me I can watch the game if I subscribe. I haven't clicked it again because I fear being double charged. What a mess.

0

user_avbt44

1 Message

1 year ago

I live in north Florida, and until today, was able to watch the Tampa Bay Rays via Bally Sports South - which is no longer available to Xfinity subscribers.  If I subscribe to Extra Innings via Xfinity, will the Rays games be blacked out to me?  Or, asked another way, how can I find out which MLB teams are blacked out to me based on my geographic location?  Thanks.

5

XfinityAntoine

Official Employee

 • 

1.4K Messages

Thanks for reaching out user_avbt44, did you get any error codes or messages?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

1 year ago

0

user_9c0d6d

Visitor

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9 Messages

The question was not answered. If we sign up for mlb in northeast Florida, will The Tampa Bay Rays games be blacked out?

11 months ago

0

1225

Contributor

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51 Messages

If you watched the Rays on Ballys through your regular Comcast package, then you'll be blacked out. Only out-of-market games are available on MLB Extra Innings and local games are blacked out.

11 months ago

0

Maryg00

New Poster

 • 

2 Messages

I have spent countless hours researching how to watch the Phillies in the Philadelphia market. It is SO confusing. I have given up. MLB has made such a big mistake.

10 months ago

0

XfinityDemitrius

Official Employee

 • 

1.8K Messages

Hey @Maryg00, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the MLB games. I would be more than happy to offer my assistance looking into this further for you.

 

Just performing a quick search online, I am showing that the Philadelphia Phillies should be airing on NBC Sports. If you have our Xfinity X1 services, you should be able to quickly use the voice search feature and search for "Philadelphia Phillies", "Sports", or "NBC Sports". You would need to have the channel within your subscription in order to watch the content.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

10 months ago

0

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