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Visitor

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3 Messages

Wednesday, October 30th, 2024 10:02 PM

i wanna find out what happen to channel 168 bounce it's storm tracker channel 8 nwes

xfinity tv was bounce removed from channel 168

Official Employee

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2.4K Messages

7 days ago

Hey there, user_5111ab, thanks for reaching out through Xfinity Forums. We would be happy to help you with your channel lineup questions! What issues are you having with channel 168? Are you getting an error message? 

 

Visitor

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3 Messages

7 days ago

Weather on channel 8 is on 168 channel that supposed be bounce channel thank you for your help I appreciate your time thank you for reaching back to me again thank you 

Official Employee

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1.7K Messages

Thank you for the response and for your time on this. We are happy to hear that everything is working. If there is ever anything we can help out with, please do not hesitate to let us know. 

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Visitor

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1 Message

why do you say glad to hear everything is working ?

I have the same issue.  changing to "bounce" channel shows the weather tracker channel  instead

Official Employee

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2K Messages

My apologies for the inconvenience @hashonboat! There is a known issue where Bounce TV is missing, and weather content is on instead. Our engineers are aware and working on a solution. At this time there is not yet an ETA. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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