U

Visitor

 • 

2 Messages

Saturday, March 1st, 2025 7:07 AM

Fx Hd channel 741

All of a sudden channel 741 Fx Hd programs/movies are in Spanish but the commercials are in English. This just started or I just noticed a couple of days ago. I have the X1 remote. I have already checked SAP setting and anything else I could think of. What the [Edit: Language]? I'm already not happy with this service and I'm about to cancel Xfinity. If anyone has any suggestions I would love to hear them. Thanks

Official Employee

 • 

1.7K Messages

14 days ago

 

user_a7be69 You are not alone. I had this happen to me once too. Since you already looked at SAP let's try to look at your Audio Description setting. AD will typically revert to Spanish if it is turned on.  

Turn audio description on and off using the X1 on-screen guide

 

(edited)

1 Message

2 days ago

We are not getting access to channel 741

Official Employee

 • 

1.9K Messages

 

user_g4qvfq Are you seeing an error message, or error code when trying to access channel 741? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here