CCJessie1's profile

Retired Employee

 • 

5.9K Messages

Friday, November 18th, 2022 6:15 PM

Closed

Free TV Week 2022 - Presented by Xfinity Rewards

Image

 

Starting November 22nd – 28th, we are bringing back a special week, Free TV Week. This will be your chance to watch premium content at no extra cost.

Included with Free TV Week is select programming from HBO Max, STARZ, Epix, Prime Video and Showtime so you can watch tons of free content with no strings attached.  ​Make the most of the week by watching free movies and shows like House of the Dragon, Dangerous Liaisons, Tom Clancy's Jack Ryan (season 1 only), Your Honor, and SAS: Rogue Heroes. ​Explore TV content that’s already available at no extra charge on Peacock, Xumo, and Tubi. ​

 

No need to change input or apps, all the Free TV Week content is available directly through Xfinity Flex and X1.  Select content is also available on the Xfinity Stream app. ​Simply say “Free” into your Voice Remote to easily access all the Free TV Week free content.​

 

​During Free TV Week, Xfinity Rewards is bringing you tons of free content to celebrate your loyalty and support as a customer. Customers can sign up for Xfinity Rewards to enjoy even more special perks. It’s free and easy to join and is already available to you just for being a customer.​

 

Keep watching after Free TV week.  Free content on XUMO and Tubi is included even after Free TV Week.  Plus, there’s even more to love on Peacock Premium.

 

 

Free TV Week is available to residential Xfinity Internet, Xfinity TV and Xfinity Flex customers from 11/22/22 to 11/28/22.  Restrictions apply.  Not available in all areas. Programming subject to change. Streaming content only available in the U.S. © 2022 Comcast.  All rights reserved.  All other copyrights and trademarks are the properties of their respective owners. 

New Poster

 • 

11 Messages

2 years ago

Well, FreeTV is working for us now; however, the one movie that lured us into this Free week, was Christmas Story Christmas, which is still listed in various locations in XFinity menus as free (like attached picture just taken) where it says at top, "All free movies to watch this week", and right in the info for the selected listing, it says "Christmas Story Christmas - Free (2022)".  Yet, selecting it is still prompting for signing in and not allowing us to view it without paying for HBOMax service. >_<

(edited)

Retired Employee

 • 

5.9K Messages

@Catshark75​ 

Again we apologize that you continue to experience issues watching Christmas Story Christmas. Can you please answer the following questions? When choosing to play, do you see the “Play Free to Me”? Is this issue happening on all television boxes or just one? Are you having issues with any other HBO content?

We look forward to hearing back from you. Thank you in advance for your responses.

New Poster

 • 

11 Messages

It doesn't have the "Play Free To Me" option, but does show up listed (as seen in image) as a free movie on every box/TV (2 of them) in the house.  Since the seeming fix, haven't noticed issues with other free content (yet).

New Poster

 • 

11 Messages

Wanted to update, and let XFinity know, there's probably a glitch/mislisting in the FreeTV section.  Was looking closer at where Christmas Story Christmas was listed, and noticed the "show more" has 20,800 showing as a total, and highly doubtful the intent was to have that many free, yet, each listing says "FREE" under it, while there are many that don't have the "play free to me" option. 

If you click on the FreeTV menu-logo, scroll way down to the "All Free Movies to watch this week" section, and click "View All", there's just under 21K movies in there saying "FREE" in the info just below their thumbnail

As for us, we ended up getting a 3-month/$1.99 HBOMax deal and watching Christmas Story Christmas that way. 

(edited)

Visitor

 • 

2 Messages

2 years ago

I continue to struggle with accessing  Free TV Week on my X1 platform. I am receiving a message directing me to call customer service. They have tried several times to correct the issue to no avail. What do you recommend?

Retired Employee

 • 

5.9K Messages

@user_bafeaa​ 

We apologize you are experiencing issues watching Free TV Week content. Can you please answer the following questions? Are you attempting to watch Free TV Week content via the Free TV Week tile? What is the model number for you X1 device? Is your issue happening on all of your television boxes or just the one?

Answers to these questions will help us to better identify and resolve your issue. We look forward to hearing back from you.

Additionally, we ask that you please refrain from authoring multiple posts on the same topic. Duplicate posting creates slowness in responses by employees and can create confusion for other users attempting to assist you. Furthermore, duplicate posting does violate our Xfinity Forum Guidelines and Xfinity Forum Acceptable Use Policy. We ask that all users review those documents thoroughly as continued violations could result in a revocation of a user's Xfinity Forum posting privileges. Please note, by having an account and utilizing these forums, you have already agreed to the rules, policies, and guidelines contained within those document as well as any other posted documents throughout the community. 

(edited)

Visitor

 • 

1 Message

2 years ago

Also having trouble with supposed Free TV. 
Upon selecting “Free TV week” tile from main menu, I then scrolled down to “Free tv dramas to watch this week”. Selected View all and was hoping to watch Interview with the Vampire. Selected that tile, says there’s 1 season available but when selecting “watch now”, it says to watch on either Prime Video or AMC+. 
Neither offer it for free unless I sign up for a free 7 day trial. Selecting AMC+ option only gives me the option to sign up for an 8.99 subscription.

Pretty lame to advertise this as an available option to watch when it’s really not. 

Contributor

 • 

20 Messages

2 years ago

Why were the AMC+ movies removed from free week? Only some of the series were left. Literally everything I added before it started were movies from AMC+. Now that they’ve been excluded there’s nothing in my list that’s available to play. 

New Poster

 • 

4 Messages

2 years ago

How come we cant watch raised by wolves or Zack Snyder's Justice league during the free week?? Disappointing. 

Retired Employee

 • 

5.9K Messages

@Mr_Wojo​ 

Thank you for posting your Free TV Week question here in our Xfinity Forum. The full On Demand offering of HBO Max is available to all Xfinity customers during Free TV Week 2022. You will have to navigate to the content via the Free TV Week tile in the On Demand section of your guide. From there you can choose the full offering from HBO Max via the "network" section. 

Additionally, we ask that you please refrain from authoring multiple posts on the same topic. Duplicate posting creates slowness in responses by employees and can create confusion for other users attempting to assist you. Furthermore, duplicate posting does violate our Xfinity Forum Guidelines and Xfinity Forum Acceptable Use Policy. We ask that all users review those documents thoroughly as continued violations could result in a revocation of a user's Xfinity Forum posting privileges. Please note, by having an account and utilizing these forums, you have already agreed to the rules, policies, and guidelines contained within those document as well as any other posted documents throughout the community. 

Please let us know if you have any other questions or comments. 

Visitor

 • 

2 Messages

2 years ago

How to get free tv week without a voice remote

Retired Employee

 • 

5.9K Messages

@user_68a183​ 


Welcome to the Xfinity Forum and than you for posting your questions here. You can access all available Free TV Week via the Free TV Week On Demand tile.

Additionally, we ask that you please refrain from authoring multiple posts on the same topic. Duplicate posting creates slowness in responses by employees and can create confusion for other users attempting to assist you. Furthermore, duplicate posting does violate our Xfinity Forum Guidelines and Xfinity Forum Acceptable Use Policy. We ask that all users review those documents thoroughly as continued violations could result in a revocation of a user's Xfinity Forum posting privileges. Please note, by having an account and utilizing these forums, you have already agreed to the rules, policies, and guidelines contained within those document as well as any other posted documents throughout the community. 

Please let us know if you have any other questions or comments.

Visitor

 • 

1 Message

2 years ago

The free movies on Starz will not play with my cable box. It says subscription required but will play on the Xfinity Stream app on my phone. Really frustrating and disappointing. Come on Comcast Xfinity make it available on all services not just streaming.

Retired Employee

 • 

5.9K Messages

@user_20b6dd​ 

Welcome to the Xfinity Forum and thank you for posting your question here. When attempting to watch Starz content are you doing so through the Free TV Week tile in the On Demand section of your guide? This is the only way that any Free TV Week Starz content will play absolutely free without the need to sign in further. 

Please let us know if you have any other questions. 

New Poster

 • 

11 Messages

2 years ago

NOTE: Posting this also standalone as this is something XFinity NEEDS to see...

Wanted to update, and let XFinity know, there's probably a glitch/mislisting in the FreeTV section.  Was looking closer at where Christmas Story Christmas was listed, and noticed the "show more" has 20,800 showing as a total, and highly doubtful the intent was to have that many free, yet, each listing says "FREE" under it, while there are many that don't have the "play free to me" option. 

If you click on the FreeTV menu-logo, scroll way down to the "All Free Movies to watch this week" section, and click "View All", there's just under 21K movies in there saying "FREE" in the info just below their thumbnail

As for us, we ended up getting a 3-month/$1.99 HBOMax deal and watching Christmas Story Christmas that way. 

(edited)

Contributor

 • 

22 Messages

2 years ago

We are also having a problem with Free TV.  We are trying to watch Avenue5 on HBO, but S2E2, alone among all the episodes, is not free.  What gives?

Retired Employee

 • 

5.9K Messages

@RadioSid​ 

Thank you for posting your question here in the Xfinity Forum. We attempted to make all programming available for Free TV Week. I am happy to report your concern, but there may be a chance that due to licensing agreements, this may not be available for free. Thank you for sharing. If this is a mistake, this will be remedied automatically.

Visitor

 • 

3 Messages

2 years ago

When I'm using the Flex TV Streaming Box most of the HBO series first episodes aren't free but the rest of the episodes are free. The first episodes all do play for free when using the Xfinity Stream website or the mobile app.

Retired Employee

 • 

5.9K Messages

@Grogery​ 

Thank you for posting your Free TV Week questions here in our Xfinity Forum. When attempting to access HBO content are you navigating to that content via the Free TV Week tile in the On Demand section of your guide. This would be the only way to access all Free TV Week content. If you are accessing content that way, can you please share specific titles that you are experiencing this issue with.

Please let us know if you have any other questions.

Visitor

 • 

2 Messages

1 year ago

Why are the movies on HBO Max limited during "Free TV Week"?  And why is this not advertised?

Retired Employee

 • 

5.9K Messages

@user_ajb​ 

Welcome to the Xfinity Forum and thank you for posting your question here. We have made the full HBO On Demand library for free during Free TV Week. If you are not seeing it on the list then there is a chance that the particular movie you are attempting to watch is simply not available On Demand. If there is a specific movie you are looking for, we can check it's availability for you.

As for advertising, we posted about Free TV Week here in our Xfinity Forum approximately 4 days before the event began. You will notice some of our marketing articles/videos below and their publish date sharing information about this event. We also sent out email alerts to customers (ensure you are opted-in to marketing communications from us in My Account) and added the Free TV Week tiles to the Xfinity guides last week to prepare customers. 

https://www.xfinity.com/hub/free-tv-movies/free-tv-week - published Nov. 21, 2022

https://corporate.comcast.com/press/releases/free-tv-week-2022-xfinity-rewards-november-22 - published Nov. 21, 2022

https://www.youtube.com/watch?v=cfPRhBJIV68 - published Nov. 21, 2022

We hope this provides you the information you are looking for. In the future, we ask that you please refrain from authoring multiple posts on the same topic. Duplicate posting creates slowness in responses by employees and can create confusion for other users attempting to assist you. Furthermore, duplicate posting does violate our Xfinity Forum Guidelines and Xfinity Forum Acceptable Use Policy. We ask that all users review those documents thoroughly as continued violations could result in a revocation of a user's Xfinity Forum posting privileges. Please note, by having an account and utilizing these forums, you have already agreed to the rules, policies, and guidelines contained within those document as well as any other posted documents throughout the community. 

Visitor

 • 

3 Messages

1 year ago

When you go to Movies on any streaming platform, there is one section listing movies under Free Movies; you select a movie and the Play button is available to play the movie.

When you go to the Free Premium Movies (without ads) section and try to click on ANY movie, the play button is not available, but you see different charges for the movies listed in that FREE section; this has been going on for days.

PLEASE CORRECT!!

Visitor

 • 

3 Messages

1 year ago

Hello?? Anyone there?? Free Premium Movies without ads DOES NOT WORK - it shows a charge!!!!

Retired Employee

 • 

5.9K Messages

@user_8h3l9d​ 

Thank you for posting your questions here in our Xfinity Forum. We apologize for the confusion, Free TV Week ended on 11/28/2022. However, there is plenty of free content to continue watching on Xumo and Peacock Premium. 

Please let us know if you have any other questions.

Visitor

 • 

1 Message

1 year ago

They could have emailed their customers about this! We did not find out until the last day.

Does anyone know how they notified customers?

MOst of my friends are leaving Xfinity because their bill is nearing $300 dollars a month, that's Crazy!!

I am about to follow

Retired Employee

 • 

5.9K Messages

@user_4898ed​ 

Welcome to the Xfinity Forum and thank you for posting your question here. As mentioned by me earlier in this thread, we posted about Free TV Week here in our Xfinity Forum approximately 4 days before the event began. You will notice some of our marketing articles/videos below and their publish date sharing information about this event. We also sent out email alerts to customers (ensure you are opted-in to marketing communications from us in My Account) and added the Free TV Week tiles to the Xfinity guides a week prior to the event starting to prepare customers. 

https://www.xfinity.com/hub/free-tv-movies/free-tv-week - published Nov. 21, 2022

https://corporate.comcast.com/press/releases/free-tv-week-2022-xfinity-rewards-november-22 - published Nov. 21, 2022

https://www.youtube.com/watch?v=cfPRhBJIV68 - published Nov. 21, 2022

I hope this addresses your concerns. Please let us know if you have any other questions. 

forum icon

New to the Community?

Start Here