Fox Sports 2

Another really good question is why do I not get FOX Deportes in my sports package?

Oh wait its available in a Spanish programming package, not in a sports package. SMH

But Wait! ESPN Deportes is included in the Sports Package.  Anyone see the contridication here? 

I hope Comcast does.  This is outrageous!

To Comcast (aka Xfinity or whatever you want to call youself these days):

-PROVIDE YOUR CUSTOMERS w/ Fox Sports 2 

-PROVIDE YOUR CUSTOMERS w/ Fox Deportes (in the sports package)

-PROVIDE YOUR CUSTOMERS w/ BeIN Sport in HD!

What is the difficulty?

Why lie to your customers that something is coming soon?

Why instruct your employees to relay misinformation?

     "FOX SPORTS 2 is available @ msn.foxsports.com"  (UM YEAH, WITH A SUBSCRIPTION!)

MY FAVORITE: "Post your concerns to the feedback section, you will be surprised at how your voice gets heard by the company."  

- YEAH IM SURE THEY HAVE READ A COUNTLESS # OF PAGES ON CUSTOMER CONCERNS, ESPECIALLY FOR FOX SPORTS 2, FOX DEPORTES, & BeIN SPORT!  I AM SURE THEY ARE ADDRESSING OUR PROBLEMS WITH THE SERVICES THEY PROVIDE THROUGH FEEDBACK PAGES!  

THEY JUST NEED TO COUNT THE MONEY FIRST!

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@mattr4226 wrote:

 

 

If Comcast is planning on adding Fox Sports 2 why not give us access to it via Fox Sports Go? I just checked and that channel is greyed out when I login with my Comcast account. 

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The current contract terms with Fox only allow online access to Fox Sports 2 for customers who have that channel (Fox Sports 2) in their level of service. 

That is how most all cable networks operate and this situation is standard across all video providers.

Below from the Fox Sports Go site:  http://msn.foxsports.com/foxsportsgo/

Live streams of all the FOX Sports Networks are available at no additional cost to fans who receive FOX Sports as part of their TV subscription through participating TV providers. If you get FOX Sports 1, FOX Sports 2, and FOX sports regional channels at home, you've got access!

Ted I don't and have never gotten FS2 but I use to be able to watch it on liine,til the day I came here and like a fool posted the link so other could watch it.So to those that use to get it and I screwed that up for everyone,I am sorry. But if we could get it you should let us still get it and look at all the people you would be helping.If you would like go back and check out my post where I posted the link aTed.It can be done and should be done.let us view it on line!

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@markdartj wrote:
@ComcastTeds: I said I can't be bothered any more, but I just had to read what you posted. You never mention numbers. How much would our cable bills go up if you just added this one channel? Scaring people away with talk of rate increases is one way to keep us in line, but throughout this forum, very few people have mentioned anything about money. It is you that keeps bringing up Adding Channel=Bill goes up. Ok, how many subscribers does Comcast have? You say the cost will be spread over all the customers, not just the sports package customers. That would make the increase much less. So, how about numbers? Let these frustrated, angry customers know just how much it will cost them if they get what they want. Give us information that we can use to evaluate our situation, rather than using general terms to scare us. Like I posted before, I've found ways to obtain the programing I want without waiting for FOX SPORTS 2, but I'm sure many others of the disappointed people on this forum would like to know. Something else to consider is the number of people who would gladly watch FOX SPORTS 2 if they had it, but are not aware of the programming available. It was like that for Universal Sports (before you took that away). I came across it and began watching it. So there are people out there that don't even know they want FOX SPORTS 2, but will appreciate having it.

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I am all for being an informed consumer of any product or service. 

While contracts with our programmers are indeed proprietary and confidential, a quick internet search will get you the ballpark information that you are seeking regarding estimated pricing for this network per subscriber.

Some things I found rather easily: 

http://www.whatyoupayforsports.com/2013/07/fox-sports-1-will-add-0-57-to-your-monthly-tv-bill/

http://www.nydailynews.com/sports/raissman-murdoch-suits-gambling-out-fox-espn-article-1.1279503

I cannot confirm-deny-endorse the information in the above but I thought it would be helpful for you to review.

Generally in addition to per subscriber fees, there are additional capital costs incurred (equipment and such) as well as any opportunity costs (what else could we use that bandwidth for).  This is no different than most other businesses.  

Any additional costs for any new channel would be very likely passed along to customers who have that channel in their level of service.

We are of course trying to maintain our customer’s monthly costs at or close to their current level.  

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@Janstheman wrote:

 

 

The only way this situation will change is when Comcast gives in to customer pressure. If it cost so much, put it into a package and see if we will buy it, that would be a solution to this problem.

 

 

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That would be an excellent solution to the problem.

The issue is that Fox Sports 2 does not currently allow any video provider to offer their network in a sports package or as a stand-alone monthly offering.  

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@Ctstreetrodder wrote:

Ted, I think maybe we should clear the air here? Is it not correct that Comcast does have some markets that FS2 is in the line up? So given that, you state that Comcast has to pay FS2 for each subscriber? Just the subscribers in that market? How many of these markets are covered by a prior contract & does Comcast plan on renewing these contracts or to cut the current subscribers access to FS2 when the current contract ends? IF FS2 is going to be cut, are the subscribers aware of these plans?

 

You, Comcast, have pretty much the worst rating (according to Consumers Report) & your major competition (Verizon Fios) puts a spanking on Comcast. Comcast is loosing market share & still cannot see the forest for those big ole trees in their way! Fios has a better quality product and the only thing that is keeping them from spanking Comcast real hard, is the ability to increase the infrastructure.

 

I've stated here before that Comcast has not laid out one red penny for Time Warner, as it's a purely stock transfer purchase and not cash! Isn't it amazing that a small provider like WOW is at the top of the list! It's all about customer service, but for Comcast it's "customer no service"! Very similar to your call centers favorite saying "Turn and Burn"!

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While contracts and terms with our programmers are indeed proprietary and confidential, we do have some legacy deals with some acquired cable systems that include Fox Sports 2 in many areas.

I'm not currently aware of any decisions to remove or add Fox Sports 2 in any locations. Any channel additions or deletions would be communicated ahead of time according to any FCC and local franchise requirements.

Any additional costs for any new channel would be very likely passed along to customers who have that channel in their level of service. 

We are of course trying to maintain our customer’s monthly costs at or close to their current level.  

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@markdartj wrote:
Well, Mike, If what ComcastTeds says is true, then we are already paying for FOX SPORTS 2, since they are providing it to SOME of their customers, and he says that by providing FS2, the cost is spread over all the customers. How do you like that one?

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Incorrect. 

Apologies if I wasn't as clear as I could have been. Let me try again:

"The costs are spread across all of the customers that have that channel in their level of service, not just to those who want to pay individually for that specific service or via a separate Sports Package."

Thanks for allowing me the opportunity to clarify. 

If you don't have Fox Sports 2 in your channel lineup then of course you are not paying for it at all.

If you do have Fox Sports 2 in your channel lineup then it is already included in your monthly bundled service charges. 

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@markdartj wrote:
Yes, Comcast Teds, If your are providing it to some of your customers, by your logic, we are already paying for it. So give the customers what they want. All your arguments are just an attempt to make us go away. GIVE THE CUSTOMERS WHAT THEY WANT.

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Apologies if I wasn't as clear as I could have been. Let me try again:

"The costs are spread across all of the customers that have that channel in their level of service, not just to those who want to pay individually for that specific service or via a separate Sports Package."

Thanks for allowing me the opportunity to clarify.

If you don't have Fox Sports 2 in your channel lineup then of course you are not paying for it at all.

If you do have Fox Sports 2 in your channel lineup then it is already included in your monthly bundled service charges. 

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@ken0965 wrote:

I see while I was posting to the other place you posted the link that is the same link I posted way back and it use to show FS2 on it also.

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I don't know what else to tell you.

Below from the Fox Sports Go site:  http://msn.foxsports.com/foxsportsgo/

Live streams of all the FOX Sports Networks are available at no additional cost to fans who receive FOX Sports as part of their TV subscription through participating TV providers. If you get FOX Sports 1, FOX Sports 2, and FOX sports regional channels at home, you've got access!

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@ken0965 wrote:

Ted I don't and have never gotten FS2 but I use to be able to watch it on liine,til the day I came here and like a fool posted the link so other could watch it.So to those that use to get it and I screwed that up for everyone,I am sorry. But if we could get it you should let us still get it and look at all the people you would be helping.If you would like go back and check out my post where I posted the link aTed.It can be done and should be done.let us view it on line!

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You are giving yourself and me just way too much credit. Your cause and effect theory is simply not true. 

The current contract terms with Fox only allow online access to Fox Sports 2 for customers who have that channel (Fox Sports 2) in their level of service. 

That is how most all cable networks operate and this situation is standard across all video providers.

Below from the Fox Sports Go site:  http://msn.foxsports.com/foxsportsgo/

Live streams of all the FOX Sports Networks are available at no additional cost to fans who receive FOX Sports as part of their TV subscription through participating TV providers. If you get FOX Sports 1, FOX Sports 2, and FOX sports regional channels at home, you've got access!

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@Janstheman wrote:

Let me see if I have this straight. Nothing is going to change, and ComcastTeds give us a pat on the head and sent us away. Anything that changes may result in a price increase. Gee, do you treat all of us customers the same way?  Who did Comcast pay off to buy Time-Warner? If you own all the cable providers, then there will be no competition. You can tell us what we can and can not watch, right? Business is business, and this business model is not working.

 

Oh, I did get a new network last week, El Rey. Wow, how much did this cost? Obviously, not much. Have you really watched this channel? Come on Ted, tell us the truth. Your eyeballs must have been closed.

 

The only way this situation will change is when Comcast gives in to customer pressure. If it cost so much, put it into a package and see if we will buy it, that would be a solution to this problem.

 

Some of us will leave quietly, some will go for satellite service, FiOs or UVerse. Now,  channel line up will be the same across the board. Very socialist don't you think?. So, the comments will continue until the channel lineup improves, that is all.

 

 

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The Comcast programming teams and local management teams constantly evaluate programming choices and make decisions based on customer interests, costs, channel bandwidth management and contractual obligations. The Comcast employees who participate in these forums certainly pass along your collective feedback, interests and concerns to those teams.

As with any business, situations may change based on customer demand, channel bandwidth opportunities, business opportunities, costs and contractual obligations.

Costs and customer feedback have a lot to do with any programming decision.

Thanks for your feedback.

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@Jalpa_Mike wrote:
Just got an e-mail yesterday that COMCAST just added "The Outdoor Channel" to our line-up. I do like that channel and am happy to have it. Just curious how it got added since there was no move afoot (FS2) to have it added?

As I've stated previously, the way look at it, when SPEED went away, 1/2 the programming went to Fox Sports 1 and the other 1/2 went to Fox Sports 2. We are now getting 1/2 of what we paid for but paying the same price.

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The Comcast programming teams and local management teams constantly evaluate programming choices and make decisions based on customer interests, costs, channel bandwidth management and contractual obligations. The Comcast employees who participate in these forums certainly pass along your collective feedback, interests and concerns to those teams.

As with any business, situations may change based on customer demand, channel bandwidth opportunities, business opportunities, costs and contractual obligations.

Costs and customer feedback have a lot to do with any programming decision.

The last part of your e-mail is very accurate in many ways for video providers as well.  

We are of course trying to maintain our customer’s monthly costs at or close to their current level. 

Thanks for your feedback.

I see while I was posting to the other place you posted the link that is the same link I posted way back and it use to show FS2 on it also.

What a bunch of BS that's all I got to say!!!!