5 Messages
ESPN constantly glitching
For many weeks now, I have been having an issue watching ESPN.
The screen continually glitches and starts to get pixelated and pauses. This interruption happens over and over and over again. It is happening ONLY on ESPN. Our signal is fine otherwise; all other channels do not have this issue.
Can someone please let me know if this is a known issue or not? Is something being done about it? I am not receiving the service I am paying for.
XfinityGabby
Official Employee
•
1.5K Messages
2 months ago
Hello, @user_t5qnju. We appreciate you reaching our team regarding the ESPN concerns, I definitely understand how frustrating can be to experience pixelation issues. Are there any troubleshooting steps you've attempted and is this happening on multiple devices or only one?
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user_gnvtb8
1 Message
15 days ago
Still garbled and pixelated non stop on all ESPN channels. Doesn't matter which cable box we are using. I'm getting close to canceling Comcast and moving to Verizon
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user_75qxq7
1 Message
12 days ago
Sportsnet Pittsburgh (CH 843), ESPNHD (CH 850) and ESPN2HD (CH 851) extremely pixelated, or have error message saying that there is a problem that is being worked on. This has been going on for about a week and has happened in the past at random times. Usually during hockey/football season when I use it the most.
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