E. W. Scripps Programming Agreement Expired

This is utterly unacceptable to not have the basic cable channels during the biggest sports time of the first half of the year. 

Xfinity has made more than enough money this last year and is making paying customers bear the burden of them trying to squeeze an extra few points of margin. 

I’ll be contacting customer service to cancel my subscription today. 

Hi Xfinity Team,

I am writing to express my strong dissatisfaction with your decision not to renew your contract with Scripps.

As one of the most expensive cable providers, Xfinity continues to increase rates while simultaneously reducing the value of its offerings. As a customer, I have the ability to make choices based on my budget—whether to keep or drop certain channels. It is frustrating that this same flexibility does not appear to be considered in your negotiations with content providers.

At no point were customers consulted on whether we would be willing to absorb a reasonable increase to retain access to these channels. Instead, the decision was made unilaterally, resulting in the removal of what many consider standard broadcast programming—not niche or premium cable content.

If Xfinity is choosing not to carry these channels, then it is only fair that customer billing reflects that reduction in service. I should not be paying premium prices for a diminished channel lineup.

I am requesting:

1. A clear explanation of why this decision was made
2. Information on whether Scripps programming will be restored
3. An adjustment to my bill to reflect the loss of these channels

I value transparency and fairness, and I hope Xfinity will take customer concerns seriously in both its pricing and programming decisions.

When Will I be able to see channel 7 again.  And will I get a refund on my bill so the time I have not been able to see the channel?

Will I be receiving a credit for your removal of Scripps from my original contract?

Since April 1, Scripps channels have been pulled.  This is quite unacceptable.  In my city, SLC, UT., the Fox 13 local channel is the only local channel that airs local news when I’m getting ready for work and the local channel airs the best shows at the end of the day as well.   It is unacceptable that Comcast’s/Xfinity has discontinued these channels and I will change carriers if these channels are not reinstated.  This is not the first time there has been a temporary halt.  Do better comcast!    We pay a lot for your service, make it worthwhile!   

This is unacceptable. Bring back NBC. With the amount that we already pay, the fact that this loss of a complete network b/c of money is selfish. BRING BACK NBC.

Bring back NBC! Stop being selfish at our expense

this effects FOX channel  KSTUD 13 here in Salt Lake City. this whole thing is nothing but greed on both sides. Please bring it back...

Xfinity needs to settle their differences with scripts. Our association just extended their contract with you all. I have a half an ocean to go with hot wire or someone else. You are holding the customers hostage. Xfinity is a beast as far as I’m concerned, and this needs to be resolved. I am very, very, very unhappy with Xfinity and so is a majority of people that have your service.   Think about it    

Please get WXYZ Channel 7 Detroit back on the air ASAP!

Hi Xfinity Team,

I am writing to express my strong dissatisfaction with your decision not to renew your contract with Scripps.

As one of the most expensive cable providers, Xfinity continues to increase rates while simultaneously reducing the value of its offerings. As a customer, I have the ability to make choices based on my budget—whether to keep or drop certain channels. It is frustrating that this same flexibility does not appear to be considered in your negotiations with content providers.

At no point were customers consulted on whether we would be willing to absorb a reasonable increase to retain access to these channels. Instead, the decision was made unilaterally, resulting in the removal of what many consider standard broadcast programming—not niche or premium cable content.

If Xfinity is choosing not to carry these channels, then it is only fair that customer billing reflects that reduction in service. I should not be paying premium prices for a diminished channel lineup.

I am requesting:

1. A clear explanation of why this decision was made
2. Information on whether Scripps programming will be restored
3. An adjustment to my bill to reflect the loss of these channels

I value transparency and fairness, and I hope Xfinity will take customer concerns seriously in both its pricing and programming decisions.

I am not getting abc anymore. Why

Bring back channel 7 or start refunding $

My bill went up but my services/channels available went down. How does Xfinity reconcile that? Xfinity tries to argue that it allowed the Scripps programming to end because it didn't want to pass high costs off to customers. Then how do you explain the currently exorbitant price with less services? How much of a monthly refund will all of the Xfinity customers be receiving for the channel(s) that is unavailable. Xfinity is simply interested in how its own profits can be. 

We cannot watch channel 7 news, World News, American Idol and several other shows,  why can't this be worked out.   This is regular TV, we are thinking of canceling Xfinity and switching to something else.  First you canceled watching Tiger games, now regular TV.  What's next.