Visitor

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1 Message

Friday, April 3rd, 2026 8:01 PM

Credits or refund due to loss of Scripps contract

Apparently all of the news stations that I’m interested in are now gone. Is my bill going to be reduced moving forward? What’s an alternative to being able to watch the same shows that were on Scripps ? If you’re saving money by not offering those scripps services moving forward are our bills going to go down or if you are able to make a deal with them, how much is our bill going to go up?

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Visitor

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1 Message

2 days ago

I agree!  Xfinity/Comcast had same issue in 2024 with Bally Sports (Diamond Sports) channel 39 viewing Miami Marlins baseball games in South Florida viewing area and was not resolved until 08-01-24 and missed 4+ months of the 2024 season. Tried streaming from Bally app and was poor results so gave up on trying to view these games. Xfinity never notified viewers when dispute was resolved in late July and was to resume games on 08-01-24. I found out 08-17-24 on internet article that contract dispute had ended. Poor communications from Xfinity. Shortly after in October 2024 Xfinity switched it to Fanduel Sports Network. Now in 2026 Xfinity receives Marlins games from Marlins TV and that was not in place until day before start of season 03-27-26. Never ending.

Will miss the last 8.5 games of Florida Panthers starting 03-31-26. At least Xfinty notified me by email on 03-31-26 of the contract dispute.

Only good thing is that Panthers are having a poor season and out of playoffs, otherwise would be worse. I still wanted to watch their final games so another Xfinity contract dispute. There should be automatic credits to monthly bills for every day the dispute and no contract continue. Maybe they would resolve these contract disputes quicker and stop with the blaming the other guy for not coming to an agreement. Takes two to negotiate and not have these interruptions. I watch a lot of sports so 90% of the channels in my Ultimate Tier plan are useless to me. The sporting events weigh much greater with me and more valuable to me in an adjustment from Xfinity. This constant interruption of my channel availability is a problem

Official Employee

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4K Messages

 

user_g6eg1u Thank you for taking the time to reach out to us here on our Xfinity Forums! I know how important it is to keep the games you love. I would be more than happy, since you mentioned you aren't using most of the channels in your line up, to review our channel line ups and see if we may have something that will better meet your needs. Please send us a DM to Xfintiy Support with your full name and address to get started. 

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Official Employee

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1.3K Messages

1 day ago

Good afternoon user_m7s2a5. We regularly review, and update our programming, and will certainly bring your feedback forward. If you would like assistance with reviewing your plan or your options, we are happy to assist. 

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.

 

To send a "Direct Message" to Xfinity Support:

 

Click "Sign In" if necessary

Click the "Direct Messaging" icon 

Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

As you are typing a drop-down list appears. Select "Xfinity Support" from that list

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Type your message in the text area near the bottom of the window and press Enter to send it.

 

New Poster

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3 Messages

4 hours ago

Sounds good to be but I doubt very much if we’ll see any kind of credit on our bills. I’ve been with Xfinity for 20+ years. They certainly NOT accommodating!  Just saying……

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