Cowboy Channel

Thank you for that information @user_wdznlo to confirm that is the channel you see on the website https://www.xfinity.com/support/articles/id11-channel-lineup for your channel line up? What happens when you type the channel into your TV? 

Same thing.  Channel not showing programming 

@user_wdznlo Got it, and thanks for checking. Does the channel still show up in your line-up when you sign in here https://www.xfinity.com/stream/listings ?

Yes it is listed and when I click to watch, notes the same thing, no longer available on this channel.  I’ve retried all the suggestions in our messaging.  

@user_wdznlo We would be happy to help you with troubleshooting the channel lineup and reporting this issue. Can you please send us a Direct Message with your full name and your full address? 

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it.