Bring back Bally Sports!

Diamond Sports Group (DSG) programming, which includes Bally Sports regional sports networks, is currently unavailable as our agreement with DSG has expired. Comcast pays programmers to bring our customers the entertainment, information, and sports they want. We work to negotiate fair terms in order to ensure the greatest value for customers given all the ways content can be accessed today. We’ve been flexible with DSG, who is in bankruptcy proceedings, but have been unable to reach an agreement that’s fair for our customers. We know unexpected changes to your TV lineup can be frustrating, and we apologize for any inconvenience. For more information, visit www.xfinity.com/howitworks. 

So, I have had Comcast/Xfinity Tv services for nearly 30 years.  I am an old man who watches westerns and sports.  That use to mean westerns on INSP and the Rays on Bally Sports Sun.  Both have been taken away in the last year, while my bill keeps increasing.  I am left with little reason to have Xfinity tv services.  The Xfinity business model is clearly to offer as little service as possible for as much money as possible.

Had enough.  Moving on.

Hello @kbmartin23 - I apologize that you have experienced a loss of one of your preferred channels. I'd like to look into promotional offers that may be available to you that may offer you a better rate for your service. You can also check out promotional deals by logging in to xfinity.com. However, I can definitely take a look! Please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon on the upper right page of the forum page. Once you click on that, input our shared handle "Xfinity Support" to send us a direct message. If you're signed in to your forums profile and because you have already posted to the public page, you should have the option to do so.

How flexible could you have been when DirecTV, Cox, and Charter (none of which are anywhere near as big or rich as Comcast/Xfinity/Universal) all made deals well after Diamond's bankruptcy filing? You're the only ones having trouble here. That's called a you problem. 

Demanding that they only be on the Ultimate tier is insisting on charging fans more money so, don't lie and pretend this is about anybody but corporate HQ saving money. You're making it hard to stick around and it feels like that's deliberate. Like the game plan is to chase away as many residential customers as possible. 

@XfinityAntoine​ One of the ways “content can be accessed today” is through your competitors. As a long time subscriber, changing providers will not be convenient, so I’m willing to give Xfinity a short period to correct this situation with Bally, but not long. Braves nation needs access to our team. 

Well said!  If Comcast knew this would be a problem with Diamond.....should have had an optional plan way before they pulled the plug on Bally Sports. Very disappointed in this corporate BS response from Comcast. Subscription costs are rising, program quality and selections are declining. Gee, what's a customer to do????  Oh, I know....switch services!!!   G'day!!

@user_rlwtay​ - you are not the 1000th, much less the first, person to suggest this. The problem is, no one has found a way to do this without the individual channels having to charge so much that any savings would be insignificant. You want CNN? Assuming 90% of the people don't, the price goes up by 10 times in order for CNN to make as much money from it as it does now. ESPN? Same thing, plus, throughout its history, ESPN's owners have been notorious for making you also purchase ESPN 2, ESPN U, ESPN News, and (when it existed) ESPN Classic, and let's throw in things like Longhorn Network, SEC Network, and ACC Network while we're at it. Food network? If only 5% of the subscribers watch it, it has to go up 20x what it is now. Plus, after all that, you still have to pay the "base cost" of what it costs Xfinity to keep its infrastructure going - sending out the trucks, keeping the offices open, maintaining the equipment, that sort of thing.

user_rlwtay thank you for reaching out, we appreciate you using the Community Forums page. While an a la carte option is not yet feasible due to networks having stipulations on which programs are offered with others they own, we do have some alternatives. For example, are you familiar with NOW TV?