Big 10 Network - Xfinity not carrying all live broadcasts?

@marc-pdx​ How as YouTube worked out for you?  Apparently XFinity has decided that the concerns of the fans of those four schools are trivial compared to what they stand to lose from signing a contract with Big10 and we, fans, are pawns in a contest between corporate behemoths. Our universities have little interest in protecting our viewing rights, though I contribute money to the academic goals of UCLA and USC. 

user_y34hx3 We absolutely care about our customers and the types of programs which matter most to them. For many customers, access to the Big10 has already been returned. 

What a hog wash response but I would expect nothing less from Comcast. We have paid $10 for the More Sports package that includes the Big Ten network and you are still going to blackout the channel on Saturday for the Oregon and Washington games. Can we expect a refund of our $10. Of course not. This Comcast who doesn't care about their customers. 

@XfinityGabriel​ I agree 100% with seattle4sports. We did the same (paid an extra $10 a month for the More Sports package) but even then, we can't watch the UW Huskies. Total hogwash about "appealing to customers". We are willing to pay extra, but even then we can't watch. Something else is up that Xfinity and BIG10 Networks aren't telling us.

@seattle4sports​ If you stay with comcast and only have the sports add-on service for the Big10 Network, I'd recommend [Edited: "Solicitation"] until they resolve this (if they ever do... remember, Directv did not resolve this kind of thing with the Pac12 Network). [Edited: "Solicitation"]. [Edited: "Solicitation"] if they ever start broadcasting those games.

@seattle4sports​ 

They sold us on that bait and switch deal too. Will not stay with Xfinity and Comcast.  Had been looking for a reason to quit this company.  Took me 3 hrs yesterday trying to figure this out to wind up with oh we’re not carrying.  We have to uphold the letter of the contract to them otherwise we have penalties. But apparently they don’t .  How can that be?

I don't think they care that much. This group of people is pretty tiny compared to their entire customer base.

@ShowMeThehuskies​ you got more than me and I’ve been with them just as long -  was offered nothing.

Hey Peter, that was a pointless post. We KNOW comcast refuses to pay for the rights to broadcast these teams. We are angry because as comcast customers we pay to see them!

I guess there's one thing Ducks  and Huskies can agree on: Xfinity [Edited: Language]!  As soon as my promotions are over, I'm switching to Youtube.   

Hi there @ShowMeThehuskies,

I understand your frustration. It’s definitely frustrating when you can’t access the content you’re paying for. I’ll pass your feedback along to the team, and in the meantime, if there’s anything specific I can do to help or if you have other concerns, please let me know.

So you were going to our feedback along to the team which means it will go into one ear and out the other. At least your response was better then the ones from the other representatives who gives us the standard response that Comcast cares about its customers. Right and if you believe that there is a piece of ocean property in Nebraska I want to sell you.   

EXACTLY !!!!  NONE of these Xfinity agents on here pass on anything to management ! All they do is read / type a scripted response to everyone !

I just ditched Xfinity and went to YouTube.  I'm so sick and tired of Xfinity and the nonsense that took Portland TrailBlazers off their programing and now the west coast former Pac 12 teams.   

There's something we Ducks and Dawgs can agree on.

Thanks Angie for reposting the obvious. We KNOW comcast is refusing to pay for the rights to broadcast these games. We are angry because as comcast customers we pay more money to comcast than other services because tradionally all these games have been available. It's sad that comcast has decided to skimp on sports offerings. I'm researching which service to switch to, after 30+ years of being a customer.

As programming costs rise, we sometimes have to make difficult decisions about what we're able to offer without substantially increasing costs. It's important to remember that sometimes sports can be subject to blackout restrictions. I have seen in the past there have been some agreements made at either the last minute or mid-season, but there are also times when the cost is just too much to impose onto our customers as well. I hope you enjoy the rest of your day and please let us know if there is anything that we can be of assistance with.

@user_uu1m0c​ 

directv costs $130 a month and I don’t get all the locals that comcast offers; however, I can watch all my channels remotely unlike like comcast which blocks certain channels when I’m not at home.

They had a year to do it and waited til just a week or so before the first games of the season. We're human shields in a war between to other entities!

We do not have the rights, currently, to broadcast games airing on Big 10 Network for the following teams:
University of California Los Angeles (UCLA)
University of Oregon (U of O)
University of Washington (UW)
University of Southern California (USC)
Most of the games for these universities may be available on other channels, networks, or streaming platforms.
 
Thank you so much for your understanding about this, and my apologies that you can not watch these games on the network @user_xs2mvz.

So basically you're telling us to get service elsewhere because Xfinity won't pay for rights to the West Coast Big 10 games? Does that mean we get out of our contracts? 

@Tater222​ - that's part of the problem; I think whoever owns the channel wants it added to the Popular tier, at least in Washington, Oregon, and California, since this may be the agreement it has with Xfinity for states with the other Big Ten schools. One problem with this; the two California schools in the Big Ten are in an area Xfinity doesn't serve (Spectrum is the main cable service there), and Xfinity may not want to have to pay for everybody else in California to have it on the Popular tier if they can't watch Cal or Stanford, which are in the ACC.

Agreed! It feels like a bait-and-switch.

Comcast must refund the $9.99 monthly fee for the “More Sports & Entertainment” package which is the only way to get the Big Ten Network (“BIG” channel) and several another not so interesting channels. This blackout without due warning when Comcast sold the package is beyond disappointing for this customer who’s been with Comcast in Eugene, OR since 1979.  

@user_mwaq6m​ It's NOT the BIG10 channel... IT"S COMCAST that has blacked out the games !