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user_bm2211
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7 Messages

Thursday, October 17th, 2024 9:37 PM

Are we losing YES Network now that they are joining with MSG to form Gotham?

Does anyone know if YES network is now going away since they joined with MSG to form Gotham? In the old YES network app (like the old MSG app when we had it) there was a way to sign in with your cable provider. But now with the new Gotham app, there is no option for sign in with Xfinity even for the Yankees and YES network. I reached out to Gotham and got a response that Xfinity is not a provider but I should reach out to Xfinity if I want YES and MSG. I am really hoping we are not going to lose YES network too as losing all local sports may be too much to keep subscribing.

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2 days ago

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dominisc01

Frequent Visitor

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22 Messages

2 months ago

I called the Gotham Sports app yesterday. All, but Comcast has changed to the new app. 

It still can be free. You still have to use your E-mail and password to sign just like with the Yes app. But Comcast has to talk

to Gotham. They do not know about the change. Most or all, the others cable companies and Direct Tv 

have signed up so far but not Comcast.

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XfinityJeniece

Official Employee

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2.6K Messages

2 months ago

Hey there, user_bm2211, thanks for reaching out through Xfinity Forums regarding the YES Network. Our content teams are constantly working to bring you the best and widest variety of programming possible. In some cases, certain factors such as licensing or contract agreements prevent us from carrying particular television episodes, series, apps, or even channels.

 

We’re always evaluating what we offer as our customer’s needs change, so this content may become available in the future. We apologize for the inconvenience. 

 

(edited)

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bnpapi

1 Message

If we already pay for YES Network and MSG we should be able to access the "NEW" Gotham app online through our cable provider. They should keep the YES Network availble to us until they figure out the licensing of the merger. 

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2 months ago

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dominisc01

Frequent Visitor

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22 Messages

That is the problem, you can't access on the gothdom app because Comcast doesn't let you have access to where you can 

tap on the gothdom icon on their app. All other providers you can. Not Comcast.

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2 months ago

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DanASBNJ

Contributor

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39 Messages

2 months ago

I should be able to get YES streaming free on the Gotham app with my Comcast Xfinity subscription and pay the P:previous MSG+ $29.99 monthly fee out of my pocket to add MSG that  Xfinty refuses to provide. For some reason i don’t think it will work like that and Xfitity customer will be forced to double dip at $41.99  $22 more for YES if they want MSG too.

(edited)

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XfinityMartyR

Official Employee

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1.6K Messages

 

DanASBNJ You should be able to sign in to the YES Network using your Xfinity user ID. https://watchyesnetwork.com/
Unfortunately, we don't have any information about accessing the Gotham app at this time. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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2 months ago

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user_tvjs3j

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@XfinityMartyR​ when you click on the yes app, you are directed to got them Sports. As of today December 22nd 2024 Xfinity is not listed as a TV provider. This is unfair to the Yes Network fans that want to watch the Nets and the Yankees and the MSG fans that want to watch the Rangers the Islanders and the devils. If we had access to the Yes Network through the cable provider why can't it automatically give us access on the Gotham sports app. We should have to be forced to pay for a subscription to the Gotham sports app.

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4 days ago

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XfinityDena

Official Employee

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2.7K Messages

I understand the frustration @user_tvjs3j At this time we do not have information about Gotham Sports App access. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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2 days ago

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user_ros681

1 Message

1 month ago

We pay you and Xfinity needs to do what we pay you for please get answers and inform us.Thank you 

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XfinityDena

Official Employee

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2.7K Messages

Thank you for reaching out @user_ros681 I am just the person to help you in resolving any questions or concerns about your channel line up. The link: https://www.xfinity.com/support/articles/id11-channel-lineup can be helpful in locating your channel lineup for your address. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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1 month ago

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