New Poster
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7 Messages
Are we losing YES Network now that they are joining with MSG to form Gotham?
Does anyone know if YES network is now going away since they joined with MSG to form Gotham? In the old YES network app (like the old MSG app when we had it) there was a way to sign in with your cable provider. But now with the new Gotham app, there is no option for sign in with Xfinity even for the Yankees and YES network. I reached out to Gotham and got a response that Xfinity is not a provider but I should reach out to Xfinity if I want YES and MSG. I am really hoping we are not going to lose YES network too as losing all local sports may be too much to keep subscribing.
dominisc01
Frequent Visitor
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25 Messages
5 months ago
I called the Gotham Sports app yesterday. All, but Comcast has changed to the new app.
It still can be free. You still have to use your E-mail and password to sign just like with the Yes app. But Comcast has to talk
to Gotham. They do not know about the change. Most or all, the others cable companies and Direct Tv
have signed up so far but not Comcast.
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XfinityJeniece
Official Employee
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2.9K Messages
5 months ago
Hey there, user_bm2211, thanks for reaching out through Xfinity Forums regarding the YES Network. Our content teams are constantly working to bring you the best and widest variety of programming possible. In some cases, certain factors such as licensing or contract agreements prevent us from carrying particular television episodes, series, apps, or even channels.
We’re always evaluating what we offer as our customer’s needs change, so this content may become available in the future. We apologize for the inconvenience.
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DanASBNJ
Contributor
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42 Messages
4 months ago
I should be able to get YES streaming free on the Gotham app with my Comcast Xfinity subscription and pay the P:previous MSG+ $29.99 monthly fee out of my pocket to add MSG that Xfinty refuses to provide. For some reason i don’t think it will work like that and Xfitity customer will be forced to double dip at $41.99 $22 more for YES if they want MSG too.
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user_ros681
1 Message
4 months ago
We pay you and Xfinity needs to do what we pay you for please get answers and inform us.Thank you
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user_epiota
3 Messages
2 months ago
When will Comcast customers have access to the Gotham app? We had access to the YES app. We should have access to the Gotham app as well. This seems quite unfair, and Comast seems to be acting like this is news to them when all the other major providers are available and were aware.
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user_wfmuc9
1 Message
1 month ago
I just called and updated my account with xfinity and told them I only want a plan that has access to YES. They locked me into a one year agreement and now I can’t get YES because it changed to GOTHAM.
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user_be7jor
2 Messages
16 days ago
This is absolute criminal behavior. You're stealing from your customers by letting this problem linger this long without resolution.
I already have major reservations about your shoddy service and horrible customer service. Unfortunately, I have no other options where I live.
After 20+ years you are still finding ways to make me think so much less of you.
You've been granted a monopoly and you know it. That's what allows you to continue to treat your customers like garbage and get away with it.
This is not the first time you've pulled a stunt like this. For what you charge, this should have been taken care of and should work flawlessly by now.
Perhaps a class action lawsuit against Comcast, Yes, and Gotham sports app is required.
Fix this issue and stop stealing from your customers.
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DanASBNJ
Contributor
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42 Messages
14 days ago
By the way, Xfinity. Optimum/Altice now has a new to deal with MSG where they don’t have to put MSG on the lower tears where the little old ladies complain about sports raising their bill. You should look into getting the same deal done and getting MSG back on for us who are willing to pay for it And are tired of paying $29 a month with the Gotham Sports app It would still be far cheaper for MSG to be restored to the higher Xfinity tears and those customers getting access to MSG and Yes for free This on the Gotham Sports app. Also work on gettin SNY Streamingaccess Out of home for your customers.
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user_be7jor
2 Messages
3 days ago
Here we are 2 weeks since my post above and....
Nothing.
It's still spring training so, some probably don't care all that much.
Come opening day, that will change. Currently, there is no way to watch yes unless you're watching through a cable box or on your home network.
Unacceptable Comcast. This is not 1990. People expect more for the enormous fees we pay.
Don't reply with an apology, fix the damn problem. Stop stealing from people.
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