U

Visitor

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3 Messages

Saturday, December 3rd, 2022 6:53 PM

Closed

ABC college football, no commentators?

Kansas state vs. TCU college football - ABC live channel is working and we can hear the crowd, background noise, refs, and commercials all normally, but we cannot hear the commentators at all. 

MNtundraRET

Gold Problem Solver

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5.7K Messages

6 months ago

That would be technical problem caused by the network crew at the game. They should solve it soon. Not Comcast's fault. 

Visitor

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3 Messages

6 months ago

Now into the 3rd quarter and still no commentators all game. 

MNtundraRET

Gold Problem Solver

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5.7K Messages

6 months ago

I just checked the local ABC channel here in Minnesota. No problem hearing the commentators (1:30pm CST).

BruceW

Gold Problem Solver

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24.7K Messages

6 months ago

... we can hear the crowd, background noise, refs, and commercials all normally, but we cannot hear the commentators at all. 

Check the app or cable box Language settings. Some may have the missing content.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

Visitor

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1 Message

6 months ago

Having the same problem in Pittsburgh. None of the suggested answers are helpful. Don’t know who to call.

Visitor

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3 Messages

@Jasman57​ I’m in pittsburgh too! Maybe it’s a local issue then. 

Visitor

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1 Message

@Jasman57​ I'm in Pittsburgh area too, same problem

CCYvonne

Contributor

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340 Messages

Hello @Jasman57 I am sorry to hear you're experiencing the same issue with your audio. Have you checked the audio settings on your x1 box? If not, here is a link https://www.xfinity.com/support/articles/xtv-web-setting-preferred-language-program-audio that provides information about audio language settings. 

I no longer work for Comcast. 

MNtundraRET

Gold Problem Solver

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5.7K Messages

6 months ago

If any of you have an antenna, see if the audio is working there.

New Poster

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2 Messages

6 months ago

Same problem in Morgantown, WV; also a Pittsburgh market.

Visitor

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1 Message

6 months ago

We can’t hear announcers in Pgh. Couldn’t hear during TCU Kansas gave either! 

XfinityMikeB

Official Employee

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924 Messages

Have you tried any troubleshooting? 

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