Visitor

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3 Messages

Saturday, December 3rd, 2022

Closed

ABC college football, no commentators?

Kansas state vs. TCU college football - ABC live channel is working and we can hear the crowd, background noise, refs, and commercials all normally, but we cannot hear the commentators at all. 

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Gold Problem Solver

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5.9K Messages

3 years ago

That would be technical problem caused by the network crew at the game. They should solve it soon. Not Comcast's fault. 

Visitor

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3 Messages

3 years ago

Now into the 3rd quarter and still no commentators all game. 

Gold Problem Solver

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5.9K Messages

3 years ago

I just checked the local ABC channel here in Minnesota. No problem hearing the commentators (1:30pm CST).

Gold Problem Solver

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26.9K Messages

3 years ago

... we can hear the crowd, background noise, refs, and commercials all normally, but we cannot hear the commentators at all. 

Check the app or cable box Language settings. Some may have the missing content.

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Visitor

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1 Message

3 years ago

Having the same problem in Pittsburgh. None of the suggested answers are helpful. Don’t know who to call.

Visitor

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3 Messages

@Jasman57​ I’m in pittsburgh too! Maybe it’s a local issue then. 

Visitor

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1 Message

@Jasman57​ I'm in Pittsburgh area too, same problem

Contributor

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340 Messages

Hello @Jasman57 I am sorry to hear you're experiencing the same issue with your audio. Have you checked the audio settings on your x1 box? If not, here is a link https://www.xfinity.com/support/articles/xtv-web-setting-preferred-language-program-audio that provides information about audio language settings. 

I no longer work for Comcast. 

Gold Problem Solver

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5.9K Messages

3 years ago

If any of you have an antenna, see if the audio is working there.

New Poster

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2 Messages

3 years ago

Same problem in Morgantown, WV; also a Pittsburgh market.

Visitor

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10 Messages

3 years ago

We can’t hear announcers in Pgh. Couldn’t hear during TCU Kansas gave either! 

Retired Employee

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933 Messages

Have you tried any troubleshooting? 

I no longer work for Comcast.

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