1 Message
scam or real xfinity call?
I got a call in voice mail from a number saying my discount on my XFinity plan was about to expire if I didn't call back at this number: [Edited: "Personal Information"]. I'm highly suspicious (for one thing, when the last one was about to get a price increase, I had no such warning.) Is this a scam? A reverse phone lookup shows that number doesn't exist. But how can I know, when I can't find a REAL Xfinity number to call and ask someone?
XfinityThomasB
Official Employee
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1.5K Messages
1 month ago
user_xjtocf
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
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user_b25cf5
Visitor
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7 Messages
17 days ago
I got a call to my mobile # on 12.09.2024 at 07:46 from [Edited: "Invalid Phone Number"]
Transcription...
"Hello, this is Comcast Xfinity. We are notifying you that your 50 % discount on your monthly bill will be removed at the end of today to ensure your current rate stays active call the number on your caller ID immediately thank you...."
I blocked the # but saved the vm.
(edited)
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user_7ajpm4
1 Message
2 days ago
Also received this today from the number [Edited: Possible Bad Number]
Hello, this is Comcast Xfinity. We are reviewing your account and it appears your 50% discount on your monthly bill is set to expire today. To confirm and secure your savings call the number displayed on your caller ID immediately this offer cannot be extended Thank you…”
(edited)
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